HP HPE iLO 5

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for Insight Remote Support central connect. If you do not wait, the re-registered device will not be

displayed in Insight Online (if enabled).

3. Register the device for Insight Remote Support central connect.

Managing remote support 201

Table of Contents

Default Chapter3
- Table of Contents3
Ilo16
- Ilo Key Features16
- ROM-Based Configuration Utility17
- Ilo Mobile App17
- Ilo Restful API18
- Restful Interface Tool18
- Ilo Scripting and Command Line18
Setting up Ilo19
- Preparing to Set up Ilo19
- Initial Setup Steps: Process Overview23
- Connecting Ilo to the Network23
- Setting up Ilo by Using the Ilo 5 Configuration Utility24
  - Configuring a Static IP Address (Ilo 5 Configuration Utility)24
  - Managing Local User Accounts with the Ilo 5 Configuration Utility25
- Logging in to Ilo for the First Time27
- Ilo Default Credentials27
- Ilo Licensed Features27
- Ilo Driver Support28
- Installing the Ilo Driver28
Using the Ilo Web Interface30
- Ilo Web Interface30
- Supported Browsers30
- Browser Requirements30
- Configuring the Internet Explorer Javascript Setting30
- Logging in to the Ilo Web Interface31
- Cookie Sharing between Browser Instances and Ilo31
- Ilo Web Interface33
- Using the Ilo Controls33
- Starting a Remote Management Tool from the Login Page34
- Changing the Language from the Login Page35
Viewing Ilo Information and Logs36
- Viewing Ilo Overview Information36
- Managing Ilo Sessions38
  - Session List Details38
- Ilo Event Log39
- Integrated Management Log41
- Active Health System45
- Viewing Ilo Self-Test Results50
  - Ilo Self-Tests50
Viewing General System Information52
- Viewing Health Summary Information52
- Viewing Processor Information53
  - Processor Details53
- Viewing Memory Information54
- Viewing Network Information60
  - Physical Network Adapters60
  - Logical Network Adapters62
- Viewing the Device Inventory62
- Viewing Storage Information63
Managing Firmware, os Software, and Language Packs68
- Firmware Updates68
- Viewing and Updating Firmware from the Ilo Web Interface70
- Ilo Repository74
- Install Sets77
- Installation Queue79
  - Viewing the Installation Queue80
  - Removing a Task from the Installation Queue81
- Installing Language Packs81
- Viewing Software Information81
Configuring and Using Ilo Federation83
- Ilo Federation83
- Configuring Ilo Federation83
- Using the Ilo Federation Features92
Ilo Integrated Remote Console107
- NET IRC Requirements108
  - Microsoft .NET Framework108
  - Microsoft Clickonce109
- Starting the Integrated Remote Console109
- Acquiring the Remote Console111
- Using the Remote Console Virtual Power Switch112
  - Virtual Power Button Options112
- Using Ilo Virtual Media from the Remote Console113
- Shared Remote Console (.NET IRC Only)113
  - Joining a Shared Remote Console Session113
- Console Capture (.NET IRC Only)114
- Remote Console Hot Keys116
- Configuring Remote Console Computer Lock Settings119
  - Remote Console Computer Lock Options119
- Configuring the Integrated Remote Console Trust Setting (.NET IRC)119
Using a Text-Based Remote Console121
- Using the Ilo Virtual Serial Port121
- Text-Based Remote Console (Textcons)127
Using Ilo Virtual Media130
- Ilo Virtual Media130
- Virtual Media Operating System Information131
- Using Virtual Media from the Ilo Web Interface133
- Remote Console Virtual Media136
- Setting up IIS for Scripted Virtual Media140
Using the Power and Thermal Features145
- Server Power-On145
- Brownout Recovery145
- Graceful Shutdown146
- Power Efficiency146
- Power-On Protection146
- Power Allocation (Blade Servers and Compute Modules)147
- Managing the Server Power147
  - Virtual Power Button Options148
- Configuring the System Power Restore Settings148
  - Auto Power-On148
  - Power-On Delay149
- Viewing Server Power Usage149
- Power Settings152
- Viewing Power Information157
- Viewing Fan Information162
  - Fan Details162
  - Fans163
- Temperature Information163
Configuring Ilo Network Settings166
- Ilo Network Settings166
- Viewing the Network Configuration Summary166
- General Network Settings168
  - Configuring the Ilo Hostname Settings168
  - NIC Settings169
- Configuring Ipv4 Settings171
  - Ipv4 Settings172
- Configuring Ipv6 Settings173
  - Ipv6 Settings174
  - Ilo Features that Support Ipv6175
- Configuring Ilo SNTP Settings176
- Ilo NIC Auto-Selection178
- Viewing Ilo Systems in the Windows Network Folder180
Managing Remote Support182
- HPE Embedded Remote Support182
- Prerequisites for Remote Support Registration184
- Registering for Insight Online Direct Connect189
- Registering for Insight Remote Support Central Connect191
- Unregistering from Insight Online Direct Connect192
- Unregistering from Insight Remote Support Central Connect192
- Remote Support Service Events193
- Remote Support Data Collection196
- Registering a Proliant Server Used as a Host Server for Insight Online Direct Connect199
- Changing the Remote Support Configuration of a Supported Device200
  - Changing a Supported Device from Central Connect to Direct Connect200
  - Changing a Supported Device from Direct Connect to Central Connect Remote Support200
Using the Ilo Administration Features202
- Ilo User Accounts202
- Ilo Directory Groups206
- Boot Order210
- Installing a License Key by Using a Browser213
- Using Enterprise Secure Key Manager with Ilo215
- Language Packs217
- Firmware Verification219
- Ilo Backup & Restore222
Using the Ilo Security Features225
- Ilo Security225
- Ilo Access Settings226
- Ilo Service Port233
- Administering SSH Keys238
- CAC Smartcard Authentication241
- Administering SSL Certificates246
  - Viewing SSL Certificate Information246
  - Obtaining and Importing an SSL Certificate246
- Directory Authentication and Authorization249
- Configuring Encryption Settings257
- Hpe Sso265
- Configuring the Login Security Banner269
- Ilo Security with the System Maintenance Switch269
Configuring Ilo Management Settings271
- Agentless Management and AMS271
- Agentless Management Service272
- Configuring SNMP Settings279
  - SNMP Options279
- Snmpv3 Authentication280
- Configuring SNMP Alerts282
  - SNMP Alert Settings283
- Using the AMS Control Panel to Configure SNMP and SNMP Alerts (Windows Only)283
- SNMP Traps284
- Ilo Alertmail289
  - Enabling Alertmail290
  - Disabling Alertmail290
- Remote Syslog291
  - Enabling Ilo Remote Syslog291
  - Disabling Ilo Remote Syslog292
Working with Enclosures, Frames, and Chassis293
- Using the Active Onboard Administrator293
- Viewing Frame Information294
- Viewing Chassis Information296
Using Ilo with Other Software Products and Tools299
- Ilo and Remote Management Tools299
- Starting Intelligent Provisioning from Ilo301
- IPMI Server Management301
  - Advanced IPMI Tool Usage on Linux302
- Using Ilo with HPE SIM302
- Using Ilo with HPE Insight Control Server Provisioning305
Kerberos Authentication and Directory Services306
- Kerberos Authentication with Ilo306
- Directory Integration312
- Choosing a Directory Configuration to Use with Ilo313
- Schema-Free Directory Authentication313
- HPE Extended Schema Directory Authentication315
- Directory-Enabled Remote Management (HPE Extended Schema Configuration)327
- Tools for Configuring Multiple Ilo Systems at a Time332
- User Login Using Directory Services332
- Directories Support for Proliant Management Processors (HPLOMIG)333
- Configuring Directory Authentication with HPLOMIG334
- Directory Services Schema349
Managing Ilo Reboots, Factory Reset, and NMI357
- Rebooting (Resetting) Ilo357
- Reset Ilo to the Factory Default Settings359
  - Resetting Ilo to the Factory Default Settings (Ilo 5 Configuration Utility)359
- Generating an NMI360
Troubleshooting361
- Using the Ilo Virtual Serial Port with Windbg361
- Using the Server Health Summary362
  - Server Health Summary Details363
- Event Log Entries364
- Incorrect Time Stamp on Ilo Event Log Entries364
- USB Key Attached to Ilo Service Port Fails to Mount364
- IML Troubleshooting Links365
- Login and Ilo Access Issues365
- Directory Issues373
- Remote Console Issues381
- SSH Issues391
- Text-Based Remote Console Issues392
- Remote Support Issues393
- Ilo Federation Issues399
- Firmware Update Issues401
- Licensing Issues404
- Agentless Management, AMS, and SNMP Issues406
Websites407
Support and Other Resources409
- Accessing Hewlett Packard Enterprise Support409
- Accessing Updates409
- Customer Self Repair410
- Remote Support410
- Warranty Information410
- Regulatory Information411
- Documentation Feedback411

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