Action
Verify that the directory administrator credentials were entered correctly.
User Authentication test reports a failure
Symptom
The User Authentication test reports the status Failed.
Cause
Authentication failed with the provided user name and password.
Action
• Verify that the user credentials were entered correctly.
• Try using other user name formats; for example, user@domain.com, DOMAIN\username,
username (called Display Name in Active Directory), or userlogin.
• Verify that the specified user is allowed to log in and is enabled.
• Check to see if access restrictions are configured for the specified user account.
User Authorization test reports a failure
Symptom
The User Authorization test reports the status Failed.
Cause
Authorization failed with the provided user name and password.
Action
• Verify that the specified user name is part of the specified directory group.
• Check to see if access restrictions are configured for the specified user account.
Directory User Contexts test reports a failure
Symptom
The Directory User Contexts test reports the status Failed.
Cause
When iLO used the provided Directory Administrator Distinguished Name to search for a specified
user context, the container was not found in the directory.
380 User Authentication test reports a failure
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