Function Key Features and
Settings
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1. Click Function Keys → Line Key.
2. Select the desired Line Key and select Line in the Type.
3. Enter the Value.
4. Enter the Label.
5. Select the Account ID
6. Click the button to save the configuration and then restart.
Note:
This feature is not available on all servers. For more information, contact your
system administrator.
Public Hold
The key can be configured as a public hold key. During a conversation, all members
belonging to that particular SLA group can use this key to hold or resume a call.
To configure the Public hold via Phone interface
1. Press Menu →Features →Function Keys →Line Keys as Function Keys → Line
Key2(for example)
2. Press and key to select the Public Hold.
3. Press or Save soft key to save the configuration
To configure public hold via Web interface
1. Click Function Keys →Line Key.
2. Select the desired Key and select Public Hold in the Type.
3. Click the button to save the configuration.