Troubleshooting
180
Why can’t the phone detect the Bluetooth headset?
Ensure the Bluetooth headset is turned on.
Ensure the Bluetooth headset is in pairing mode, when the phone is searching for
Bluetooth headsets.
Why there is a noise in the Bluetooth headset?
Check the battery level. If the battery level is low, charge the Bluetooth headset.
Ensure the Bluetooth headset and the phone are within the working range of 10
meters (32 feet) and there is no obvious interference (walls, doors, etc.) between
them.
Why the Bluetooth headset cannot be off-hook?
Bluetooth headset industry rules is not possible to achieve off-hook, but the Bluetooth
headset can be achieved to answer the phone, double-click the answer key to call
back, hang up the phone and other operations
Why can’t the IP phone connect to Wi-Fi?
If the network is secure, ensure the entered password is right.
Ensure your gateway/router enables the wireless network feature.
Reboot your gateway/router.
Turn off the Wi-Fi feature on the IP phone and then turn it on again.
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