Chapter 5 • Troubleshooting
52
1037073-0001 Revision E
g. At the prompt, type ping followed by a space and then
type the router address.
For example, if the router address is 100.100.100.100,
type
ping 100.100.100.100.
h. Press E
NTER.
If the ping is successful, the ping results show that all sent
packets were received, as in Figure 43.
If the ping fails, the ping results show that packets were lost, as in
Figure 44, and timeout messages may also appear.
If pinging the router address succeeds but you still cannot access
the Internet, skip to Confirming Internet connectivity on page 53.
If pinging the router address fails, and DHCP is disabled on the
terminal, the default gateway address is probably not set correctly
Figure 43: Successful ping test
Figure 44: Failed ping test
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