9-16 Chapter 9: Diagnosing and recovering from problems
Error codes and messages
When you see error codes and messages on your screen, find the error code or message in the following table, then take the
applicable corrective action or actions.
Table 4: Error codes and messages
Error codes Error messages Corrective actions
06 Equipment Configuration Error 1.This message appears together with other specific error
messages indicating the device with error. First, find the device
error message in this table and do the corresponding action.
2.Enter Setup and change the required settings.
10 Memory Error at
MMMM:SSSS:OOOOh
(R:xxxxh, W:xxxxh)
1.Make sure the DIMMs are properly installed, then reboot the
system.
2. If you still receive the error message after doing option 1, the
DIMMs may be defective. Change the DIMMs.
20 PS/2 Keyboard Interface Error 1.Plug in the keyboard properly and reboot the system.
2.If the error still shows after doing option 1, change your
keyboard. It may be defective.
21 PS/2 Keyboard Error or Keyboard Not
Connected
1.Plug in the keyboard properly and reboot the system.
2.If the error still shows after doing option 1, change your
keyboard. It may be defective.
30 PS/2 Pointing Device Error 1.Make sure that the mouse is plugged in the PS/2 mouse port,
then reboot the system.
2.If the error still shows after doing option 1, replace the PS/2
mouse. It may be defective.
31 PS/2 Pointing Device Interface Error 1.Make sure that the mouse is plugged in the PS/2 mouse port,
then reboot the system.
2.If the error still shows after doing option 1, replace the PS/2
mouse. It may be defective.
Note:
If any of the errors persist after performing the listed corrective actions, see “Chapter 2: HelpWare support and services” on
page 2-1 for information on obtaining service.
v65xahb.book : chap-9.fm Page 16 Friday, January 16, 1998 4:27 PM
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