2-4 Chapter 2: HelpWare support and services
Bulletin boards
You can use a Bulletin Board System (BBS) to look at public
messaging areas, electronic conferences, and searchable
databases. You can also download files for Operating
System updates and drivers. There are many other areas of
the BBS that contain helpful information and answers to
frequently-asked questions. You might find some of these
topics on a BBS:
PC user groups
PC questions and answers
Problem solving
Technical information
You can reach the IBM Personal Systems Group BBS 24
hours a day, 7 days a week. There is no charge from IBM to
use the BBS. However, long distance telephone charges
may apply.
In the United States, call 1-919-517-0001
In Canada:
In Markham, call 905-316-4255
In Montreal, call 514-938-3022
In Toronto, call 416-956-7877
In Vancouver, call 604-664-6464
In Winnipeg, call 204-934-2735
Automated fax
In the United States and Canada, if you have a touch-tone
telephone and access to a fax machine, you can receive
information by fax 24 hours a day, 7 days a week.
To access the Automated Fax System:
In the United States, call 1-800-426-3395.
In Canada, call 1-800-465-3299.
Follow the recorded instructions, and the information you
request will be sent to the fax machine you specify.
A catalog (approximately 40 pages) of Automated Fax topics
is available.
v65xahb.book : chap-2.fm Page 4 Friday, January 16, 1998 4:27 PM
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