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IBM Aptiva Series Handbook
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2-10
Chapter 2: HelpWare support and services
v65xahb.book : chap-2.fm Page 10 Friday, January 16, 1998 4:27 PM
37
39
Table of Contents
Default Chapter
3
Default Chapter
3
Table of Contents
3
Notices
11
Safety Information
11
Arranging a Comfortable and Productive Work Area
12
Ergonomic Information
12
Arranging Your Work Area
13
Choosing a Chair
13
Positioning the Monitor
13
Positioning the Keyboard
14
Positioning the Mouse
14
FCC Statement
15
FCC and Telephone Company Requirements
16
United States Modem Regulations
16
Canadian Department of Communications Certification Label
17
Canadian Modem Regulations
17
Étiqueete D'homologation du Ministère des Communications du Canada
17
Laser Compliance Statements
18
Trademarks
19
Part 1: Learning about this Book
21
Chapter 1: Using this Book
23
How this Book Is Organized
23
Presentation Conventions Used in this Book
26
Where to Find more Information
26
Part 2: Support Information
27
Chapter 2: Helpware Support and Services
29
What Do I Do First
29
Need Quick Help
29
What Can I Do on My Own
29
What Is IBM Helpware
29
Online Documentation
30
Printed Documentation
30
Software
30
Electronic Support
31
How Do I Get Help Electronically
31
Internet
31
Online Services
31
Automated Fax
32
Bulletin Boards
32
30 Day "Up and Running" Support
33
How and When Do I Contact the IBM PC Helpcenter
33
Software Technical Support
33
What Help Can I Get by Telephone
33
Additional Support
34
Before You Call
34
Hardware Warranty Service
34
How and When Do I Purchase Additional Support
34
Purchasing Additional Helpware Services
36
You Can Purchase Support in the Following Ways
36
For more Information
37
To Order Additional Support Packages
37
Part 3: Controlling System Settings
39
This Part Contains Information to Help You Configure or
39
Reconfigure the Hardware and Hardware Features that Were
39
Following Chapters
39
Chapter 3: Getting Started with Your Aptiva Computer
41
Controlling Monitor Settings
41
Getting the Best Performance from Your Monitor
42
Power Saver Feature
42
Changing Display Settings
43
Customizing Display Properties
43
Tips for Choosing Display Properties
45
Adjusting the Speaker Volume
46
Controlling Volume
46
Using the Windows Help Function to Select Display Properties
46
Adjusting the Headphone Volume
47
Getting Ready to Print
48
Connecting Your Modem to the Telephone Network
49
Setting up Communications
49
Configuring Your Communications Software
50
Configuring Your Aptiva Computer for a Connection to the Internet
51
The IBM Global Network
51
The Microsoft Network
51
The Internet Connection Wizard
52
Chapter 4: Power Management Features
53
Software Shutdown
53
Using the Software Shutdown Feature
53
System Suspend
54
Using the Power Button
54
Using the Windows 95 Start Menu
54
Modem Wake-Up on Ring
55
Monitor Standby
55
Chapter 5: BIOS Setup Configuration
57
Configuration/Setup Utility Overview
57
Entering Setup
59
When the Computer Is off
59
When the Computer Is on
59
Setup Main Menu
60
Working with the Setup Menus
60
Changing Parameter Settings
61
Loading the Default Settings
61
Viewing System Information and Product Data
61
Aborting Setting Changes
62
Exiting Setup
62
Setup Parameters
63
Disk Drives
63
Diskette Drive (a or B)
63
IDE Hard Disk and CD-ROM Drives
63
Devices and I/O Ports
65
Onboard Communication Ports
65
Onboard Floppy Disk Controller
66
Onboard IDE Primary Channel
66
Onboard IDE Secondary Channel
66
Onboard PS/2 Mouse (IRQ12)
66
Onboard Audio Chip
67
Onboard USB
67
Power Management
67
Power Management Mode
67
Fast POST Mode
68
Modem Wake-Up on Ring
68
Power Switch < 4 Sec
68
Silent Boot
68
Startup Options
68
Memory Test
69
Num Lock after Boot
69
System Boot Drive
69
Advanced Options
70
Boot from CD-ROM
70
Date and Time
70
Security Options
70
Memory/Cache Options
72
Pnp/Pci Options
73
Using Other Configuration Utilities
74
Part 4: Upgrading and Replacing Hardware
75
Chapter 6: Preparing to Upgrade
77
Evaluating Your New Hardware
77
For Conflicts with Other System Resources
78
For Conflicts with System Resources Used by Adapter Cards
78
Planning Your Hardware Changes
79
Recording Your Changes
79
Resolving Resource Conflicts
79
Using Setup
79
Opening the System Unit
80
Taking Safety Precautions
80
Using the Windows 95 Device Manager
80
Removing the Cover
81
Looking Inside the System Unit
82
Chapter 7: Adding and Removing Adapter Cards and Drives
85
Setting Modem Card Configurations
86
Working with the Hardware in the System Unit
86
Adding and Removing Adapter Cards
87
Installing Adapter Cards
87
Connecting Card Cables
88
Removing Adapter Cards
88
Adding and Removing Drives
89
Installing ISA Cards
89
Removing and Replacing Bay Panels
89
Removing a Bay Panel
90
Replacing a Bay Panel
90
Identifying Signal Cable Connectors
91
Pushing Back the Metal Bay Covers
91
Guidelines for Connecting IDE/ATA Signal Cables
92
Guidelines for Connecting Diskette Interface Signal Cables
93
Tips for Proper Drive Alignment
94
Installing a Drive in Bay 1, 2, or 3
95
Installing Drives in Bays 4 and 5
96
Removing Drives
97
Putting the System Back Together
98
Replacing the Cover
98
Reconnecting Peripherals
99
For Adapter Cards
100
For Drives
100
Updating the CMOS Settings in Setup
100
Chapter 8: Adding and Replacing System Board Components
101
Identifying the Parts of the System Board
102
Card Connector and Jumper Information
104
Identifying Adapter Card Connectors
104
Setting a Jumper
104
Installing Memory Modules
105
Upgrading the System Memory
105
Removing Memory Modules
106
Replacing the System Battery
106
Verifying the System Memory
106
Updating the CMOS Settings in Setup
107
Part 5: Troubleshooting
109
This Part Contains Information to Help You Respond to
109
Problems with the Hardware, Software, and Features Installed
109
Chapter 9: Diagnosing and Recovering from Problems
111
Before You Panic: some Simple Fixes
112
Quick Problem Solving Chart
116
Solving Hardware and Software Problems
117
Solving Hardware Problems
117
Solving Software Problems
123
Solving Modem Problems
124
Error Codes and Messages
126
Programs and Files
133
Recovering Factory-Installed Programs and Files
133
This Appendix Contains Specific Memory, Address
133
Part 6: Technical Reference
135
This Part Contains Technical Information that You Might Need
135
If You Upgrade Your Computer's Hardware. It Contains the Following Appendices
135
Appendix A: Specification Tables
138
System Input/Output Addresses
138
System Interrupts
140
Appendix A: Specification Tables
140
DMA Channel Assignments
141
Serial Port Addresses
142
Appendix B: Modem Information
143
Modem Features
143
Operating Your Modem
144
Disabling Call Waiting
145
Using the Auto Answer Feature
145
Changing Modem Addresses
146
Communication Settings
146
Modem Commands
147
Command Format
147
Executing Commands
147
AT Commands
148
Extended at Commands
151
V.42Bis Commands
152
Modem Response Codes
153
S Registers
156
Appendix C: Monitor Terminology
159
Index
161
Other manuals for IBM Aptiva Series
Quick Start Guide
2 pages
Hardware Maintenance
206 pages
4
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IBM Aptiva Series Specifications
General
Expansion Slots
ISA, PCI
CPU
Intel Pentium
Operating System
Windows 95
Sound
Integrated Audio
Optical Drive
CD-ROM
Ports
Serial, Parallel, USB
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