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System x3750 M4
IBM System x3750 M4 User Manual
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2.
If
only
one
power
supply
is
installed,
turn
off
the
server
and
peripheral
devices
and
disconnect
all
power
cords.
3.
If
the
server
is
in
a
rack,
at
the
back
of
the
server
,
pull
back
the
cable
management
arm
to
gain
access
to
the
rear
of
the
server
and
the
power
supply
.
Chapter
6.
Removing
and
r
eplacing
components
263
280
282
Table of Contents
Default Chapter
5
Table of Contents
5
Safety
9
Guidelines for Trained Service Technicians
15
Inspecting for Unsafe Conditions
15
Guidelines for Servicing Electrical Equipment
16
Chapter 1. The System X3750 M4 Types 8722 and 8733 Server
19
The IBM Documentation CD
21
Hardware and Software Requirements
21
Using the Documentation Browser
21
Related Documentation
22
Notices and Statements in this Document
23
Server Features and Specifications
24
What Your Server Offers
27
Reliability, Availability, and Serviceability
32
IBM Systems Director
34
Server Controls, Leds, and Power
35
Front View
35
Operator Information Panel
36
Light Path Diagnostics
37
Rear View
38
Server Power Features
40
Turning on the Server
40
Turning off the Server
40
Chapter 2. Installing Optional Devices
43
Instructions for IBM Business Partners
44
How to Send DSA Data to IBM
44
Server Components
45
System-Board Internal Connectors
46
System-Board External Connectors
47
System-Board Switches, Jumpers, and Buttons
48
System-Board Leds
51
System-Board Optional-Device Connectors
51
Optional Microprocessor and Memory Expansion Tray
52
Pcie Riser Card
53
Installation Guidelines
53
System Reliability Guidelines
55
Handling Static-Sensitive Devices
55
Removing the Server Top Cover
56
Removing the Microprocessor and Memory Expansion Tray Assembly
57
Removing the DIMM Air Baffle
58
Removing the Microprocessor Air Baffle
59
Removing the Fan Cage Assembly
60
Installing a Memory Module
61
Non-Mirroring (Independent Mode)
64
Memory Mirroring
64
Memory Sparing
66
DIMM Installation Instructions
69
Installing Drives
72
Drive Ids
72
Supported SAS/SATA Drive Backplane Configurations
74
Backplane Configuration for 4 Drives
76
Backplane Configurations for 8 Drives
76
Backplane Configurations for 12 Drives
77
Backplane Configurations for 16 Drives
78
Backplane Configurations for 20 Drives
80
Backplane Configurations for 24 Drives
81
Backplane Configuration for 28 Drives
81
Backplane Configuration for 32 Drives
82
Connecting the SAS Cables
82
Installing 2.5-Inch and 1.8-Inch Hot-Swap Drives
83
Installing an Optional CD/DVD Drive
85
Installing a Pcie Riser-Card Assembly
87
Installing an Adapter
88
Supported Adapters
90
Supported RAID Cache Cards
92
Supported Features on Demand Software
93
Adapter Installation Instructions
94
Installing the Serveraid M1115 SAS/SATA Controller
96
Installing the Optional Serveraid M5110 SAS/SATA Controller
99
Installing the Optional Serveraid M5120 SAS/SATA Controller
102
Installing the IBM 6Gb Performance Optimized Host Bus Adapter
104
Installing a RAID Cache Card
107
Installing a RAID Adapter Battery or Flash Power Module
110
Installing an Additional Microprocessor and Heat Sink
113
Thermal Grease
119
Installing a 1400-Watt or 900-Watt Hot-Swap Power Supply
120
Installing a 750-Watt -48 Volt to -60 Volt DC Power Supply
123
Installing the Power Interposer for Redundant Power Supply Card Assembly
127
Installing a USB Embedded Hypervisor Flash Device
129
Installing the Drive Backplanes
130
Installing the 8X1.8-Inch Hot-Swap Drive Backplane Assembly
131
Installing the 8X2.5-Inch Hot-Swap Drive Backplane
135
Installing the 8X2.5-Inch Hot-Swap Drive Backplane with Controller Expander
139
Installing the 4X2.5-Inch Hot-Swap Drive Backplane
143
Completing the Installation
147
Replacing the DIMM Air Baffle
147
Replacing the Microprocessor Air Baffle
148
Replacing the Microprocessor and Memory Expansion Tray Assembly
149
Replacing the Fan Cage Assembly
150
Replacing the Server Top Cover
151
Connecting the Cables
152
Updating the Server Configuration
153
Chapter 3. Configuration Information and Instructions
155
Updating the Firmware
155
Configuring the Server
156
Using the Serverguide Setup and Installation CD
158
Serverguide Features
158
Setup and Configuration Overview
159
Typical Operating-System Installation
159
Installing Your Operating System Without Using Serverguide
159
Using the Setup Utility
160
Starting the Setup Utility
160
Setup Utility Menu Choices
160
Passwords
165
Using the Boot Manager
167
Starting the Backup Server Firmware
167
The Updatexpress System Pack Installer
168
Using the Integrated Management Module
168
Using the Remote Presence and Blue-Screen Capture Features
169
Obtaining the IMM Host Name
170
Obtaining the IP Address for the IMM
171
Logging on to the IMM Web Interface
171
Logging on to the IMM CLI Interface Using Telnet
172
Logging on to the IMM CLI Interface Using SSH
172
Using the Embedded Hypervisor
173
Configuring the Ethernet Controller
174
Enabling Features on Demand Ethernet Software
174
Enabling Features on Demand RAID Software
174
Configuring RAID Arrays
174
IBM Advanced Settings Utility Program
175
Updating IBM Systems Director
175
Updating the Universal Unique Identifier and DMI/SMBIOS Data
176
Locally: Keyboard Controller Style (KCS)
177
Locally: LAN over USB
178
Remotely over a LAN
179
Chapter 4. Troubleshooting
181
Start here
181
Diagnosing a Problem
181
Undocumented Problems
184
Service Bulletins
184
Checkout Procedure
184
About the Checkout Procedure
184
Performing the Checkout Procedure
185
Diagnostic Tools
186
Light Path Diagnostics
188
Light Path Diagnostics Leds
192
Power-Supply Leds
197
Fan Leds
198
Pcie Riser Card Leds
199
Event Logs
199
Viewing Event Logs through the Setup Utility
200
Viewing Event Logs Without Restarting the Server
200
Clearing the Error Logs
202
Post
202
IBM Dynamic System Analysis
203
DSA Editions
204
Running the DSA Preboot Diagnostic Programs
205
Diagnostic Text Messages
205
Viewing the Test Log Results and Transferring the DSA Collection
206
Automated Service Request (Call Home)
206
IBM Electronic Service Agent
206
IMM First Failure Data Capture (FFDC) Feature
206
Capturing the FFDC Log Using the IMM Web Interface
207
Capturing the FFDC Log Using IMM CLI Commands
207
Capturing the FFDC Log Using IPMI Commands
207
Error Messages
208
Troubleshooting by Symptom
208
CD/DVD Drive Problems
209
Hypervisor Problems
210
General Problems
210
Hard Disk Drive Problems
211
Intermittent Problems
214
Keyboard, Mouse, or Pointing-Device Problems
214
Memory Problems
216
Microprocessor Problems
217
Monitor and Video Problems
217
Optional-Device Problems
219
Power Problems
220
Serial-Device Problems
221
Serverguide Problems
221
Software Problems
223
Universal Serial Bus (USB) Port Problems
224
Video Problems
224
Solving Power Problems
224
Solving Ethernet Controller Problems
225
Solving Undetermined Problems
226
Problem Determination Tips
227
Recovering from a UEFI Update Failure or UEFI Image Corruption
228
Automated Boot Recovery (ABR)
230
Nx Boot Failure
231
Chapter 5. Parts Listing, System X3750 M4 Types 8722 and 8733
233
Replaceable Server Components
233
Consumable Parts
238
Structural Parts
238
Power Cords
240
Chapter 6. Removing and Replacing Components
243
Returning a Device or Component
243
Removing and Replacing Server Components
243
Removing and Replacing Consumable Parts
244
Removing and Replacing Structural Parts
244
Removing the Server Top Cover
244
Replacing the Server Top Cover
245
Removing the Bezel
246
Replacing the Bezel
247
Removing and Replacing Tier 1 Crus
248
Removing the Microprocessor Air Baffle
248
Replacing the Microprocessor Air Baffle
249
Removing the DIMM Air Baffle
250
Replacing the DIMM Air Baffle
251
Removing an Adapter
252
Replacing an Adapter
253
Removing 2.5-Inch and 1.8-Inch Hot-Swap Drives
254
Replacing 2.5-Inch and 1.8-Inch Hot-Swap Drives
256
Removing a CD/DVD Drive
258
Replacing a CD/DVD Drive
259
Removing the CD/DVD Cable
261
Replacing the CD/DVD Cable
262
Removing a Memory Module
264
Replacing a Memory Module
265
Removing the Serveraid M1115 SAS/SATA Controller for System X
267
Replacing the Serveraid M1115 SAS/SATA Controller for System X
268
Removing the Serveraid M5110 SAS/SATA Controller for System X
270
Replacing the Serveraid M5110 SAS/SATA Controller for System X
270
Removing the Serveraid M5120 SAS/SATA Controller for System X
272
Replacing the Serveraid M5120 SAS/SATA Controller for System X
273
Removing the IBM 6Gb Performance Optimized Host Bus Adapter
275
Replacing the IBM 6Gb Performance Optimized Host Bus Adapter
275
Removing a USB Embedded Hypervisor Flash Device
278
Replacing a USB Embedded Hypervisor Flash Device
279
Removing a 1400-Watt or 900-Watt Hot-Swap Power Supply
280
Replacing a 1400-Watt or 900-Watt Hot-Swap Power Supply
283
Removing a Hot-Swap Fan Assembly
286
Replacing a Hot-Swap Fan Assembly
287
Removing the Fan Cage Assembly
288
Replacing the Fan Cage Assembly
289
Removing the IBM Dual-Port 10Gb-T (Copper) Ethernet Adapter or the IBM Dual-Port 10Gb SFP+ (Fibre) Ethernet Adapter
290
Replacing the IBM Dual Port 10Gb-T (Copper) Ethernet Adapter or the IBM Dual Port 10Gb SFP+ (Fibre) Ethernet Adapter
291
Removing a RAID Battery or Flash Power Module
293
Replacing a RAID Battery or Flash Power Module
293
Removing a RAID Cache Card
294
Replacing a RAID Cache Card
295
Removing the System Battery
297
Replacing the System Battery
299
Removing a PCI Riser-Card Assembly
301
Replacing a PCI Riser-Card Assembly
302
Removing the Operator Information Panel Assembly
303
Replacing the Operator Information Panel Assembly
304
Removing and Replacing Tier 2 Crus
305
Removing the Usb/Video Tray Assembly
306
Replacing the Usb/Video Tray Assembly
307
Removing the Power Interposer for Redundant Power Supply Card Assembly
308
Replacing a Power Interposer Redundant Power Supply Card Assembly
308
Removing the 4X2.5-Inch Hot-Swap Drive Backplanes
309
Replacing the 4X2.5-Inch Hot-Swap Drive Backplanes
310
Removing the 8X1.8-Inch Hot-Swap Drive Backplane Assembly
311
Replacing the 8X1.8-Inch Hot-Swap Drive Backplane Assembly
312
Removing the 8X2.5-Inch Drive Backplane with Controller Expander
314
Replacing the 8X2.5-Inch Drive Backplane with Controller Expander
315
Removing and Replacing Frus
317
Removing a Microprocessor and Heat Sink
317
Replacing a Microprocessor and Heat Sink
319
Removing the Microprocessor and Memory Expansion Tray Assembly
323
Replacing the Microprocessor and Memory Expansion Tray Assembly
325
Removing a 750-Watt -48 Volt to -60 Volt DC Power Supply
326
Replacing a 750-Watt -48 Volt to -60 Volt DC Power Supply
328
Removing the System Board
332
Replacing the System Board
335
Internal Cable Routing
337
Appendix A. Boot Code Display Error Codes
349
Appendix B. DSA Diagnostic Test Results
353
DSA Broadcom Network Test Results
353
DSA Brocade Test Results
362
DSA Checkpoint Panel Test Results
370
DSA CPU Stress Test Results
371
DSA Emulex Adapter Test Results
374
DSA EXA Port Ping Test Results
377
DSA Hard Drive Test Results
379
DSA Intel Network Test Results
381
DSA LSI Hard Drive Test Results
386
DSA Mellanox Adapter Test Results
387
DSA Memory Isolation Test Results
390
DSA Memory Stress Test Results
460
DSA Nvidia GPU Test Results
463
DSA Optical Drive Test Results
469
DSA System Management Test Results
473
DSA Tape Drive Test Results
486
Appendix C. UEFI/POST Error Codes
491
Appendix D. Integrated Management Module II (IMM2) Error Messages
511
IMM Events that Automatically Notify Support
512
Appendix E. Getting Help and Technical Assistance
859
Before You Call
859
Using the Documentation
860
Web
860
How to Send DSA Data to IBM
860
Creating a Personalized Support Web Page
861
Software Service and Support
861
Hardware Service and Support
861
IBM Taiwan Product Service
861
Notices
863
Trademarks
864
Important Notes
864
Particulate Contamination
865
Documentation Format
866
Telecommunication Regulatory Statement
866
Electronic Emission Notices
867
Federal Communications Commission (FCC) Statement
867
Industry Canada Class a Emission Compliance Statement
867
Avis de Conformité À la Réglementation D'industrie Canada
867
Australia and New Zealand Class a Statement
867
European Union EMC Directive Conformance Statement
868
Germany Class a Statement
868
Japan VCCI Class a Statement
869
Korea Communications Commission (KCC) Statement
870
Russia Electromagnetic Interference (EMI) Class a Statement
870
People's Republic of China Class a Electronic Emission Statement
870
Taiwan Class a Compliance Statement
870
Index
871
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IBM System x3750 M4 Specifications
General
Brand
IBM
Model
System x3750 M4
Category
Server
Language
English
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