xii Intel
®
Server Board S1200BT Service Guide
Installing DIMMs .......................................................................................................... 69
Removing DIMMs ........................................................................................................ 70
Installing the Processor ............................................................................................... 71
Installing the Heatsink(s) ............................................................................................. 74
Removing a Processor ................................................................................................ 75
Installing a PCI Card ................................................................................................... 76
Replacing the Backup Battery ............................................................................................. 78
Appendix A: LED Decoder .......................................................................................81
Appendix B: Intel
®
Server Issue Report Form .......................................................87
Appendix C: Getting Help ........................................................................................93
Warranty Information ...........................................................................................................93
Appendix D: Troubleshooting .................................................................................95
System Boot Quiet Time ..................................................................................................... 95
Resetting the System .......................................................................................................... 95
Problems following Initial System Installation ...................................................................... 96
First Steps Checklist ................................................................................................... 96
Hardware Diagnostic Testing .............................................................................................. 97
Verifying Proper Operation of Key System Lights ....................................................... 97
Confirming Loading of the Operating System ............................................................. 97
Specific Problems and Corrective Actions .......................................................................... 98
Power Light Does Not Light ........................................................................................ 98
No Characters Display on Screen ............................................................................... 99
Characters Are Distorted or Incorrect ......................................................................... 99
System Cooling Fans Do Not Rotate Properly .......................................................... 100
Drive Activity Light Does Not Light ............................................................................ 100
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light ............................ 100
Cannot Connect to a Server ...................................................................................... 101
Problems with Network ............................................................................................. 101
System Boots when Installing PCI Card ................................................................... 102
Problems with Newly Installed Application Software ................................................. 102
Problems with Application Software that Ran Correctly Earlier ................................ 103
Devices are not Recognized under Device Manager (Microsoft Windows* Operating Sys-
tem) ............................................................................................................... 103
Hard Drive(s) are not Recognized ............................................................................. 103
Bootable CD-ROM Disk Is Not Detected .................................................................. 104
LED Information ........................................................................................................ 104
BIOS POST Beep Codes .......................................................................................... 104
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