4-DW GPU Model / 8-DW GPU Model  
components .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  227
2.5-/3.5-inch hot-swap drive replacement.  .  .  228
2.5-/3.5-inch drive backplane replacement .  .  232
2.5-/3.5-inch drive cage assembly  
replacement .  .  .  .  .  .  .  .  .  .  .  .  .  .  236
EDSFF hot-swap drive replacement .  .  .  .  .  239
EDSFF drive backplane replacement.  .  .  .  .  244
EDSFF drive cage assembly replacement .  .  .  246
Front I/O expansion board replacement .  .  .  248
GPU adapter replacement .  .  .  .  .  .  .  .  .  250
GPU distribution board replacement .  .  .  .  .  255
GPU adapter link bridge replacement .  .  .  .  260
SXM GPU Model components .  .  .  .  .  .  .  .  .  263
2.5-inch hot-swap drive replacement .  .  .  .  264
2.5-inch drive cage assembly replacement .  .  267
2.5-inch drive backplane module  
replacement .  .  .  .  .  .  .  .  .  .  .  .  .  .  270
2.5-inch drive backplane replacement .  .  .  .  273
Front I/O expansion board module  
replacement .  .  .  .  .  .  .  .  .  .  .  .  .  .  275
Front I/O expansion board replacement .  .  .  279
Lenovo Neptune(TM) liquid-to-air (L2A) hybrid 
cooling module replacement (trained 
technician only) .  .  .  .  .  .  .  .  .  .  .  .  .  281
SXM GPU replacement (trained technician  
only) .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  296
SXM GPU board replacement (trained 
technician only) .  .  .  .  .  .  .  .  .  .  .  .  .  302
SXM GPU power distribution board  
replacement .  .  .  .  .  .  .  .  .  .  .  .  .  .  312
Retimer assembly replacement .  .  .  .  .  .  .  318
Complete the parts replacement .  .  .  .  .  .  .  .  328
Chapter 5.  Problem  
determination .  .  .  .  .  .  .  .  .  .  .  .  . 331
Event logs .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  331
Light Path Diagnostics .  .  .  .  .  .  .  .  .  .  .  .  333
Front panel .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  333
External LCD diagnostics handset.  .  .  .  .  .  334
Power supply LEDs .  .  .  .  .  .  .  .  .  .  .  341
System-board LEDs .  .  .  .  .  .  .  .  .  .  .  342
General problem determination procedures .  .  .  .  345
Resolving suspected power problems .  .  .  .  346
Resolving suspected Ethernet controller  
problems .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  346
Troubleshooting by symptom:  .  .  .  .  .  .  .  .  .  347
Power on and power off problems .  .  .  .  .  .  347
Memory problems .  .  .  .  .  .  .  .  .  .  .  .  349
Hard disk drive problems .  .  .  .  .  .  .  .  .  353
Monitor and video problems .  .  .  .  .  .  .  .  353
Keyboard, mouse, KVM switch or USB-device 
problems .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  355
Optional-device problems .  .  .  .  .  .  .  .  .  355
Serial-device problems .  .  .  .  .  .  .  .  .  .  356
Intermittent problems.  .  .  .  .  .  .  .  .  .  .  357
Power problems .  .  .  .  .  .  .  .  .  .  .  .  .  358
Network problems .  .  .  .  .  .  .  .  .  .  .  .  358
Observable problems.  .  .  .  .  .  .  .  .  .  .  359
Software problems.  .  .  .  .  .  .  .  .  .  .  .  361
Appendix A.  Hardware 
disassembling for recycle .  .  .  .  .  .  . 363
Disassemble the system board for recycle .  .  .  .  363
Disassemble the retimer assembly for recycle .  .  .  365
Appendix B.  Getting help and 
technical assistance .  .  .  .  .  .  .  .  .  . 367
Before you call .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  367
Collecting service data .  .  .  .  .  .  .  .  .  .  .  .  368
Contacting Support .  .  .  .  .  .  .  .  .  .  .  .  .  369
Appendix C.  Notices.  .  .  .  .  .  .  .  .  . 371
Trademarks .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  372
Important notes .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  372
Telecommunication regulatory statement.  .  .  .  .  372
Electronic emission notices .  .  .  .  .  .  .  .  .  .  373
Taiwan BSMI RoHS declaration .  .  .  .  .  .  .  373
Taiwan import and export contact information .  .  .  373
Index .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 375
ii ThinkSystem SR670 V2 Maintenance Manual