11. Appendix MX-FR Series Modular Matrix Frames – User's Manual 146
Further Information
Limited Warranty Statement
1. Lightware Visual Engineering LLC (Lightware) warrants to all trade
and end user customers that any Lightware product purchased will be
free from manufacturing defects in both material and workmanship
for three (3) years from purchase unless stated otherwise below. The
warranty period will begin on the latest possible date where proof of
invoice), the warranty period will begin from the point of delivery from
Lightware.
1.1. 25G and MODEX product series will be subject to a seven (7) year
warranty period under the same terms as outlined in this document.
unhappy with any aspect of a Lightware product, Lightware will accept
a return for full credit.
period will automatically be eligible for replacement and advanced
replacement where available. Any replacements provided will be
1.4. Product failures from six (6) months to the end of the warranty
period will either be repaired or replaced at the discretion of Lightware.
If Lightware chooses to replace the product then the replacement will
2. The above-stated warranty and procedures will not apply to any
product that has been:
Lightware engineer unless expressly agreed beforehand.
2.2. Used in any application other than that for which it was intended.
2.3. Subjected to any mechanical or electrical abuse or accidental
damage.
the above categories (2.1., 2.2., 2.3.) will be borne by the customer at
3. All products to be returned to Lightware require a return material
authorization number (RMA) prior to shipment and this number must
be clearly marked on the box. If an RMA number is not obtained or is
not clearly marked on the box, Lightware will refuse the shipment.
3.1. The customer will be responsible for in-bound and Lightware will
be responsible for out-bound shipping costs.
3.2. Newly repaired or replaced products will be warranted to the end
of the originally purchased products warranty period.
Contact Us
sales@lightware.com
+36 1 255 3800
support@lightware.com
+36 1 255 3810
Lightware Visual Engineering LLC.
Peterdy 15, Budapest H-1071, Hungary
www.lightware.com
©2019 Lightware Visual Engineering. All rights reserved. All
trademarks mentioned are the property of their respective owners.
Rev.
Release
date
Changes Editor
Rev.
1.0
19-10-2012 Initial version
Tamas
Lehel
Rev.
1.1
07-11-2012
Added MX-FR65R to several places.
Tamas
Lehel
Rev.
1.1
06-12-2013
Added new cards: MX-TPS,
MX-HDMI-3D, MX-HDMI-OPT-R.
and TPS descriptions.
Zsolt
Marko
Rev.
1.2
16-12-2015
Safety instructions updated, CE page
pulled out.
Laszlo
Zsedenyi
Rev.
2.0
21-10-2016
Document has been revised; Latest
board types added, Software control
chapter updated with LDC software,
Product photos replaced.
Laszlo
Zsedenyi
Rev
2.1
23-03-2017
images added and list updated;
TPS link mode table updated
(Auto); Programmer's Reference
commands; Mechanical Drawings,
Factory EDID list, ASCII table added.
Laszlo
Zsedenyi
Rev
2.2
06-07-2017 Safety-related sections updated.
Laszlo
Zsedenyi
Rev
2.3
07-07-2017 Mounting options added.
Laszlo
Zsedenyi
Rev
3.0
19-02-2018
New document format introduced;
have been replaced; combi output
boards added; minor graphical and
content update.
Laszlo
Zsedenyi
Rev
3.1
21-10-2019
board replacement section added,
Drawings updated due to minor
(frame weight), Firmware release
notes added
Laszlo
Zsedenyi
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