INTRODUCTION
WARRANTY CERTIFICATES
5. ALTERATIONS: Any vehicle, component or part repaired, altered, or inspected in any way, so as to adversely affect, in Mack
Trucks’ sole judgment, its stability, durability, or reliability, is not covered.
6. NON-ORIGINAL EQUIPMENT: Any part of the vehicle that fails, malfunctions, or does not perform as a result of improper
conversion or installation of bodies or equipment by other manufacturers or suppliers is not covered.
7. MAINTENANCE AND PARTS CONSUMED: Maintenance and inspection requirements found in the Operator’s Manuals and
service manuals/instructions, including, but not limited to, engine tune-up, fuel system cleaning, replacement of lubricants and
lter elements, adjustments of the engine injection pump/transmission/brakes/linkages, as well as diagnosis, test time and all
other adjustments must be followed and are not covered. Parts which are normally consumed or worn out during the vehicle’s
normal service life and customarily replaced during usual maintenance service, including, but not limited to, mud aps and
brackets, brake linings, clutch brake, and clutch linings, are not covered.
8. PERFORMANCE COMPLAINTS: Performance complaints are not covered (including, but not limited to, low power and/or poor
fuel economy). Coverage is limited to defects in material and workmanship of a Covered Part directly causing the performance
issue.
9. WEAROUT: Mack Trucks does not cover normal wear of Covered Parts. Failures attributable to wear are excluded. For example
and without limitation, the wear rate of parts in any engine or transmission, and especially those parts within the combustion area
and clutch housing area, will vary depending upon operating conditions and environment. Conditions, such as load, trailer
conguration, road speed and road conditions, as well as the quality of fuel, lubrication oil, and all lters bear a direct relationship
to the wear rate and resulting life of parts. Depending upon the severity of these various conditions, parts wear and resulting
failure could occur within the time limit of the coverage.
10. NON-GENUINE PARTS: Any failure of any vehicle, component or part caused by the use of parts and accessories, or major
assemblies and exchange units, which do not meet factory standards is not covered.
11. ODOMETER READING: Any vehicle on which the actual mileage or hours cannot readily be determined, or on which the
odometer, hour meter, or Electronic Control Unit has been disconnected, disabled, or altered, may not be covered by this
warranty.
12. ACCESS TO INFORMATION: Owner must allow Mack Trucks full access to all data stored in all Electronic Control Modules;
failure to do so may result in the loss of warranty coverage.
13. LABOR: Labor to remove and install a Covered Part is included only if a Mack Trucks authorized dealer originally installed the
Covered Part. Labor for overtime and/or shift differential is not covered. Excessive labor for a warrantable repair due to the prior
installation of equipment or body is not covered.
14. MISC. EXPENSE: Meals, lodging, communications charges, travel time and expense, loss of cargo, downtime, loss of prot/
revenue, rental vehicles, driver’s wages and other miscellaneous expenses are not covered. Shop supplies, lube oil, lubricants,
sealers, anti-freeze, lter elements and labor performed by a non-approved location are not covered.
15. ADDITIONAL COMPONENTS: Components or parts that are not installed by Mack Trucks, including winches, power take-offs,
dumper, mixer and refuse assemblies, hoists and bodies or other special equipment are not covered. During a warrantable repair,
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