INTRODUCTION
WARRANTY CERTIFICATES
additional time to remove any customer installed components will not be covered under warranty. Mack Trucks’ factory
manufacturing records will be determinative as to factory installed components.
16. TOWING: Unless expressly provided in this Warranty Certicate, expenses for towing or road service are not covered. Failures
caused by improper towing technique are not covered.
17. SUSPENSION PARTS: Suspension parts, including but not limited to rubber bushings, torque rod bushings, spring pins and
bushings, and greased lubrication points that fail due to improper maintenance, abnormally severe service or abuse are not
covered.
18. CAB STRUCTURE AND CORROSION: Cab structural defects or cab corrosion that occurs in areas of the cab that previously
were damaged, repaired, altered or modied are not covered. Cab corrosion where metal is perforated from the outside to the
inside is not covered.
19. VENDOR ENGINES, ALLISON AUTOMATIC TRANSMISSIONS and ALTERNATE FUEL STORAGE AND DELIVERY SYSTEMS:
Vendor engines, Allison automatic transmissions and alternate fuel (CNG/LNG/DME) fuel storage/delivery components used in
Mack trucks are warranted by their respective manufacturers and not by Mack Trucks, Inc. Refer to the manufacturers’ warranty
statements.
20. OIL CONSUMPTION: Before a claim based upon excessive oil consumption will be considered, the owner must provide proof
that all recommended maintenance has been performed and submit adequate documentation to show that oil consumption
exceeds Mack Trucks’ published standards. Under no circumstances will warranty pay for repairs related to excessive oil
consumption after the earlier of 24 months, 250,000 miles, 402,000 kilometers, or 6,250 engine hours.
21. ENVIRONMENTAL DAMAGE: Parts made out of cloth, leather, wood, rubber, synthetics, paint or chrome which have been
affected by exposure to the elements or chemical inuence including, but not limited to, road salts/chemicals, industrial fall-out or
the use of improper cleaners, polishes and/or waxes are not covered.
22. ALIGNMENT: Alignment of axle(s), balance of tires, changing of axle camber, caster, toe and thrust angle are not covered.
23. GLASS: Glass breakage and scratches are not covered unless physical proof of manufacturing responsibility is established.
24. TIRES: Tires are not covered by this warranty, but may be covered by separate warranties given by their respective
manufacturers.
25. CHANGES: Mack Trucks reserves the right to make any changes in design, or make additions to or upon its products, without
incurring any obligations to install the same changes on vehicles previously built.
THIS WARRANTY IS MADE EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES, REPRESENTATIONS OR CONDITIONS,
STATUTORY OR OTHERWISE, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR
CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND OF ANY OTHER OBLIGATION OR
LIABILITY ON THE PART OF THE MANUFACTURER INCLUDING, WITHOUT LIMITATION OF THE FOREGOING,
CONSEQUENTIAL, INDIRECT, AND INCIDENTAL DAMAGES. MANUFACTURER NEITHER ASSUMES NOR AUTHORIZES ANY
PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF VEHICLES, COMPONENTS OR
PARTS.
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