Problem solving guide
53
Caution! Rotating drum and risk of scalding.
Before inserting the Torx wrench, make sure that the machine is
disconnected, the drum has stopped and there is no water in the
machine.
Turn the release element with a T40 Torx wrench two whole revolu-
tions counter-clockwise (left).
Tip: Pushing on the door at the same time makes it easier to turn the
emergency unlock mechanism.
The release element is located opposite the door catch at the same
height as the handle (see illustration).
The release element must not be turned to the right.
This damages the door lock.
The resistance to turning will decrease noticeably. When the release
element moves freely, the door is unlocked.
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