Motorola MC40 User Manual

Maintenance & Troubleshooting 9 - 5
Troubleshooting
MC40
Table 9-1 Troubleshooting the MC40
Problem Cause Solution
When the user presses
the Power button, the
MC40 does not turn on.
Battery is completely
discharged.
Re-charge or replace the battery.
Battery not installed
properly.
Install the battery properly. See Installing the Battery on page
1-2 .
Power button not
held down long
enough.
Press the Power button until the Right LED flashes once.
MC40 not
responding.
Perform a hard reset. See Resetting the MC40 on page 1-4 .
When the user presses
the Power button the
MC40 does not turn on
but the Decode LED
blinks red.
Battery charge level
is very low.
Re-charge or replace the battery.
Battery did not charge. Battery failed. Replace battery. If the MC40 still does not operate, perform a
hardware reset. See Resetting the MC40 on page 1-4 .
MC40 was removed
from cradle while
battery was
charging.
Insert MC40 in cradle. The 2680 mAh battery charges in
approximately four hours.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 0°C
(32°F) or above 40°C (104°F).
Cannot see characters
on display.
MC40 not powered
on.
Press the Power button.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
MC40 disconnected
from host computer
during
communication.
Reattach the Micro USB cable and re-transmit.
Incorrect cable
configuration.
See the system administrator.
No sound. Volume setting is low
or turned off.
Adjust the volume.
MC40 turns off. MC40 is inactive. The display turns off after a period of inactivity. Set this period
to 15 seconds, 30 seconds, 1, 2, 10, or 30 minutes.
Battery is depleted. Recharge or replace the battery.

Motorola MC40 Specifications

General

Brand	Motorola
Model	MC40
Category	Handhelds
Language	English