Maintenance & Troubleshooting 9 - 7
Single Slot Charging Cradle
Five Slot Universal Charge Only Cradle
Table 9-2
Troubleshooting the Single Slot Charging Cradle
Symptom Possible Cause Action
MC40 battery is not
charging.
MC40 was removed
from cradle or cradle
was unplugged from
AC power too soon.
Ensure cradle is receiving power. Ensure MC40 is seated
correctly. Confirm the battery is charging. The 2680 mAh
battery charges in approximately four hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
The MC40 is not fully
seated in the cradle.
Remove and re-insert the MC40 into the cradle, ensuring it is
firmly seated.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 0 °C
(32 °F) or above 40 °C (104 °F).
Table 9-3
Troubleshooting the Five Slot Universal Charge Only Cradle
Symptom Cause Solution
MC40 battery is not
charging.
MC40 removed from
the cradle too soon.
Replace the MC40 in the cradle. The 2680 mAh battery
charges in
approximately
four hours. Tap > Settings >
About device > Status to view battery status.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
MC40 is not inserted
correctly in the
cradle.
Remove the MC40 and reinsert it correctly. Verify charging is
active. Tap > Settings > About device > Status to view
battery status.
Ambient temperature
of the cradle is too
warm.
Move the cradle to an area where the ambient temperature is
between 0 °C (32 °F) and 35 °C (95 °F).
Spare batteries are not
charging in Four Slot
Battery Charger.
Missing Four Slot
Battery Charger
power supply.
The Four Slot Battery Charger requires a separate power
supply. Obtain the correct power supply and connect to the
charger.
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