NEC NEAX 2400 ICS - Page 147

NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
Page 117
Call Hold - D
term
C-6D
Interactions
1. CALL WAITING [C-12, 31] cannot be activated if the target station has a call on HOLD.
2. CALL BACK [C-1]:
a.) A station user cannot activate CALL HOLD - D
term
when CALL BACK has already been
activated.
b.) A station user cannot use the CALL HOLD - D
term
feature while CALL BACK is in effect
toward it.
c.) A station with a call on HOLD cannot activate the CALL BACK feature.
3. CALL PICKUP [C-7, 30]: A station user is denied use of the CALL PICKUP feature when holding
one call and in a talking state with another call.
4. THREE-WAY CALLING [T-2]: This feature, used in conjunction with the CALL HOLD - D
term
feature, allows the calling station user to transfer a second call while holding the first call. After
transferring the second call, the calling station user is rung back by the party on HOLD.
5. EXECUTIVE RIGHT-OF-WAY [E-1]: Executive Override of a station that has a call on HOLD and
is connected to another call is allowed. However, Executive Override of a station on HOLD is
denied (Reorder Tone is heard).
6. CALL FORWARDING [C-2, 3, 5]: This feature interacts with CALL HOLD - D
term
as follows: CALL
HOLD ringbacks are not forwarded. Instead, the calling station is rung back with the held call
after going on-hook.
7. BUSY VERIFICATION [B-3]: BUSY VERIFICATION of a station on HOLD is denied. BUSY
VERIFICATION of a station that has a call on HOLD is allowed if the station is in a talking state
with another party.
8. OUTGOING TRUNK QUEUING [O-2]: A station user cannot be placed in a Ringback queue
while holding another call on HOLD.
9. Attendant calls cannot be held.
10. ATTENDANT CAMP-ON [A-1]: CALL HOLD - D
term
cannot be activated when ATTENDANT
CAMP-ON has already been set.