NEC NEAX 2400 ICS - Attendant Camp-On with Tone Indication

NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
Page 1
Attendant Camp-On with Tone Indication A-1
A-1 Attendant Camp-On with Tone Indication
General Description
This feature permits the Attendant, when a desired station is busy, to hold an incoming call in a special
waiting mode. The Attendant sends a distinctive Camp-On Tone Indication to the busy station. When that
station becomes idle, it is automatically rung and connected to the waiting trunk party upon answering.
Operating Procedure
To activate Camp-On from the ATTENDANT CONSOLE [A-3]:
1. ATTENDANT CONSOLE [A-3] indicates incoming call.
2. Press the “ANS” or INCOMING CALL IDENTIFICATION [I-2] key.
3. Dial the busy station number; receive Busy Tone.
4. Press the “RLS” key; warning tone is sent and Camp-On is set.
To cancel Camp-On from ATTENDANT CONSOLE [A-3]:
1. Press the loop key corresponding to held call; connect to the waiting trunk party.
2. Press the “DEST” key; hear Busy Tone.
3. Press the “CNCL” key, automatically returns to the trunk party.
Service Conditions
1. Camp-On is controlled entirely from the ATTENDANT CONSOLE [A-3].
2. Only one incoming call may be camped-on to a particular station at any given time. Multiple
Camp-On is not allowed.
3. Calls that remain camped-on for longer than the predetermined timing will initiate AUTOMATIC
RECALL [A-8]. See VARIABLE TIMING PARAMETERS [V-1].
4. The camped-on station can answer a Camp-On call using the CALL HOLD [C-6] feature if
permitted via CLASS OF SERVICE - INDIVIDUAL [C-15].
5. When Camp-On is denied, the Attendant may place the incoming call into a hold mode by
pressing the “HLD” key.
6. The maximum number of simultaneous Camp-On’s per ATTENDANT CONSOLE [A-3] is 6. If
ATTENDANT LOOP RELEASE [A-6] is provided, the maximum number is 12.
7. Camp-On may be denied if the busy station is:
a.) dialing or in the LINE LOCKOUT [L-3] mode.
b.) listening to tone.
c.) being rung.
d.) already camped-on by a previous call.
e.) protected from Camp-On by CLASS OF SERVICE - INDIVIDUAL [C-15].
f.) protected by DATA LINE SECURITY [D-12]. ASFC SFI 11 = 0.
g.) being connected to an Attendant loop.
h.) activating any conflicting feature, such as:
ATTENDANT OVERRIDE [A-7]
BOSS-SECRETARY OVERRIDE - D
term
[B-5D]
BUSY VERIFICATION [B-3]
CALL BACK [C-1
CALL HOLD [C-6]
CALL TRANSFER [C-10, C-11, C-11D]