NEAX2400 ICS Business Features and Specifications
Page 162
NDA-24143, Issue 4
C-30 Call Pickup - Direct
C-30 Call Pickup - Direct
General Description
This feature allows a station user to pick up a call to any other station in the system by dialing a specific
CALL PICKUP-DIRECT code.
Operating Procedure
To pick up an incoming call:
1. Lift the handset; receive Dial Tone.
2. Dial the CALL PICKUP - DIRECT code; receive Special Dial Tone.
3. Dial the specific station number to be picked up; incoming call is connected to user station.
Service Conditions
1. This feature is provided on a per-line basis, based on the station CLASS OF SERVICE -
INDIVIDUAL [C-15].
2. A station in a fully restricted class cannot answer a central office incoming call using CALL
PICKUP - DIRECT.
3. If the ringing call is a result of CALL BACK [C-1], CALL HOLD [C-6] recall, or OUTGOING
TRUNK QUEUING [O-2] recall, it cannot be picked up by any station.
4. This feature cannot be accessed from the ATTENDANT CONSOLE [A-3].
5. The stations in this procedure can belong to the different TENANT [T-12] groups. A TN2 can pick
up a TN1 call.
6. A busy station can accomplish CALL PICKUP - DIRECT by placing an existing call on CALL
HOLD [C-6].
7. CALL PICKUP - DIRECT cannot be accessed while in the CONSULTATION HOLD-ALL CALLS
[C-17] mode.
Interactions
1. After answering via CALL PICKUP-DIRECT, the CALL TRANSFER-ALL CALLS [C-11] feature
can be used.
2. A STATION MESSAGE DETAIL RECORDING [S-10] CALL PICKUP-DIRECT record is created
showing the station dialing the CALL PICKUP-DIRECT code and the call picked up.
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