NEC NEAX 2400 ICS - Automatic Recall

NEAX2400 ICS Business Features and Specifications
Page 16
NDA-24143, Issue 4
A-8 Automatic Recall
A-8 Automatic Recall
General Description
This feature works as a timed reminder. When a call handled by the Attendant remains on hold, camped-
on, or ringing unanswered for a fixed interval, the Attendant is automatically alerted.
Operating Procedure
No manual operation is required.
Service Conditions
1. AUTOMATIC RECALL [A-8] timing is preset in System Data at 30 seconds. See VARIABLE
TIMING PARAMETERS [V-1] for other selectable timing choices.
2. If the Attendant reenters a held or camped-on trunk, timing is reset when the trunk is returned to
the previous condition.
3. The Attendant Console buzzer will sound to signal Recall, provided no calls are being processed,
in addition to the standard visual indication for incoming calls.
4. This feature is denied on INCOMING CENTRAL OFFICE CALL TO TIE LINE CONNECTION
[I-3].
5. When an Attendant answers AUTOMATIC RECALL, either the dialed number or the calling
station/trunk number can be displayed (on System Data basis).
6. The indication on the ATTENDANT CONSOLE [A-3] follows DIGITAL DISPLAY - STATION
[D-5]. When the dialed number (destination) is displayed, the display is as follows:
Tenant Number: Blank Space
Trunk Route Restriction Class: Blank Space
Station Number: Dialed Number (Last Digits)
Interactions
1. This feature is available on calls extended to a branch PBX via a CENTRALIZED ATTENDANT
SERVICE [C-20] (CAS) position.
2. System Data 2, Index 6, Bit 7. On a per-tenant basis, allow this Bit for CALL FORWARD - DON’T
ANSWER [C-2] via the Attendant Console. During this operation, the call will ring at the called
station for the time interval set in System Data 1, Index 141. (ASYD 145 must be longer than
141) The call is then forwarded and rings at the forwarded station for the time interval set in Index
145. If the call is still not answered, it will be recalled to the Attendant Console via the
AUTOMATIC RECALL feature.
3. System Data 1, Index 70, Bit 0 (Called Number Display). This Bit does not affect the display on
the Attendant Console for recalled calls. It is used for DIDs that have call forwarded to the
Attendant or if the Attendant reenters the loop on an extended call before AUTOMATIC RECALL
has taken place.
4. With ASYD System Data 1, Index 73, Bit 6 = 1, when a trunk call recalls back to the Attendant
Console, the destination station number will display, and the SOURCE (SRC) LED will be lit. By
pressing the SRC key, the display will change to the originating route and trunk number. By
pressing the DEST key, the display will change to the destination station.