NEC NEAX 2400 ICS - Brokerage - Hotline

NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
Page 67
Brokerage - Hotline B-6
B-6 Brokerage - Hotline
General Description
This feature provides a HOT LINE [H-1] function for D
term
.
Operating Procedure
To access from D
term
:
1. Lift handset or press the “SPKR” key.
2. Press sub-line key associated with the predetermined desired station. The destination station is
automatically dialed; Ringback Tone is heard, the destination station answers.
3. After completion of conversation, hang up or press the “SPKR” key.
Note:
To make another HOT LINE [H-1] call instantaneously, press another sub-line key without going on-hook
and off-hook.
4. If the desired station is busy:
a.) While hearing Busy Tone, press the EXECUTIVE RIGHT-OF-WAY (“OVER”) key;
receive warning tone. The caller can override the call in progress.
Service Conditions
1. One of the line/function keys must be assigned as a My Line.
2. A Hot Line cannot be assigned to a Hunt [S-7, 8, 9] or UCD [U-1] group.
3. Single line station or virtual lines (SOFTWARE LINE APPEARANCE [S-33]) can be assigned as
a BROKERAGE HOT LINE destination.
4. When a Hot Line call is made from a D
term
, the D
term
's display shows the destination station
number but doesn't show the SERVICE DISPLAY [S-25] of hot line.
5. This hot line feature is applicable for intra-office connection within the system.
6. My Line of a D
term
cannot be assigned as a Hot Line function button.
7. Destinations must be stations or an ATTENDANT CONSOLE [A-3] of the system.
8. When a destination is an ATTENDANT CONSOLE [A-3], the Hot Line call terminates as an
ATND call.
9. ATTENDANT CAMP-ON [A-1], EXECUTIVE RIGHT-OF-WAY [E-1], CALL WAITING [C-31] and
CALL BACK [C-1] can be prohibited to the hot line connection through CLASS OF SERVICE -
INDIVIDUAL [C-15].
10. When a destination station is busy, STEP CALL [S-13], CALL BACK [C-1], CALL WAITING [C-
31], or MESSAGE REMINDER - D
term
[M-19D] cannot be activated. However, EXECUTIVE
RIGHT-OF-WAY [E-1] can be activated.
11. Station Hunting works if the destination station is in a hunt group.
12. UCD function works if the destination station is a UCD station, but Busy Tone is given if all the
UCD stations within the group are busy (no UCD queuing).
13. CALL FORWARDING [C-2, 3, 5] is allowed if the destination station has set Call Forwarding, but
CALL FORWARDING - OUTSIDE [C-28] cannot be provided.
14. Overriding is available only via the “OVER” key on D
term
. If switch hook flash is attempted, the
caller receives Reorder Tone.