NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
Page 385
Outgoing Trunk Queuing O-2
Service Conditions (cont’d)
13. If a station user goes on-hook within 6-8 seconds after encountering all trunks busy, OUTGOING
TRUNK QUEUING can be set automatically to the station.
14. The station is set for OGQ for a maximum of 30 seconds to one hour, maximum. This time is
adjustable through the System Data base. After this time, OGQ will be cancelled automatically.
15. ACCOUNT CODE [A-18] and FORCED ACCOUNT CODE [F-7] information can be recorded on
SMDR [S-10], when used in conjunction with OGQ.
Interactions
1. Dial pad operation for D
term
sets may be exercised. A FLASH BUTTON [F-3D] must be
programmed to a programmable line/feature key.
2. OGQ-AUTOMATIC may operate with either same or separate access codes. If the Automatic
option is chosen, Service Set Tone will be sent when encountering an “all trunks busy” situation.
No dial pad operation will be required.
3. When testing OGQ, at least one trunk of the trunk group being tested must be engaged in a
station-to-trunk or trunk-to-trunk connection. Use of the MB key only on the trunk circuit card will
not allow OGQ to test and operate properly.
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