NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
Page 533
Uniform Call Distribution (UCD) U-1
Interactions (cont’d)
15. If the OVERFLOW-UCD [O-13] group is also busy, queuing to the first group takes place.
16. Once BUSY OUT cancel code is activated, any UCD call in queue will automatically be directed
to and ring the cancelling UCD station.
17. BUSY OUT set/cancel cannot be activated by a D
term
user from the idle (on-hook) condition if
the My-line is in use by another D
term
user. The D
term
user must first go off-hook or press the
spkr key (even though no line will actually be seized), before pressing the BSY OUT set/the cncl
key.
18. If the system is reset, traffic measurement requests are no longer in service.