Troubleshooting Reference
Manual # 42-02-1P28 A3 5-101
SMM SHUTDOWN (356) Description: The Suspension Members Monitor (SMM) fault detected that
the SMM input is low. This active low input is normally used to detect slip-
ping/damaged suspension means (ropes) on traction installations. This is a
latching fault that requires manual resetting.
Troubleshooting:
1. If this feature is not required, deprogram the SMM input.
2. Verify the status of the SMM input and associated circuitry.
SPA: LS-EDGE IS OFFLINE (159) Description: SPA has detected loss of communication with LS-EDGE.
Troubleshooting:
Check CAN1 and CAN2 connections on HC-MPU-2-TS.
Check connections on LS-EDGE.
SPB: LS-EDGE IS OFFLINE (163) Description: SPB has detected loss of communication with LS-EDGE.
Troubleshooting:
Check CAN1 and CAN2 connections on HC-MPU-2-TS.
Check connections on LS-EDGE.
STARTER FLT CONTACT OPEN (609) Description: The solid-state starter internal fault contact is open.
Troubleshooting:
1. Check the solid-state starter fault display screen and refer to the starter
manual for troubleshooting instructions.
2. Verify that terminal YR1 has 120VAC.
STARTER TYPE ERROR (584) Description: The HC-DVR board has received an invalid starter type from
the from the MPU-2-TS board.
Troubleshooting: May be caused by a communication error between the
HC-MPU-2-TS and HC-DVR boards, call MCE Tech Support.
STARTER(S) FAULTED (820) Description: This fault is generated and shuts the car down when the
number of failed starters fall below the minimum number of starters option
setting
STUCK CAR CALL (102)
STUCK CAR CALL REAR (103)
Description: A timer (10 seconds) limits the amount of time a car will be
held at a floor due to a defective or stuck car call. When the timer expires,
call demand at another floor will cause the defective call to be ignored and
the car will continue to provide service. Fault-bypassed in Construction/
Inspection.
System Verifies: - Car Flags, Stuck Car Call Timer Front = Timer Elapsed
Troubleshooting:
Verify car call input not continuously activated. (See Register Calls screen
and/or programmed inputs.)
STUCK DOB FRONT (138)
STUCK DOB REAR (783)
Description: The door open button has been detected as being pressed
continuously.
Troubleshooting: Check door open button, door open button input and
diagnostic flag for DOB under System IO > Programmed Inputs > screen 2.
STUCK DOB HALL FRONT (828)
STUCK DOB HALL REAR (829)
Description:
The (front/rear) hall door open button has been continuously activated for a
user defined time.
Car actions:
None if the option to bypass a stuck door open button is disabled. Other-
wise, the door open button is rendered inoperative and the doors close.
Doors close at reduced speed if no other reopening devices are available.
Troubleshooting:
1. Check the door open button input and related circuitry.
2. Check the related stuck door open button timer.
3. Fault is cleared when the door open button is deactivated.
Table 5.10 Touch Screen Event Listings
Event Description
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