Name Description Value Range Links
Incomplete
Call
Handling for
No Answer
Specifies how the Unified
Messaging system handles a call
when there is no answer. Click Edit
for the extension to change,
programme the settings, and click
OK to finish.
Note
• This setting can be changed
by subscribers.
• More than one option can be
selected.
Leave a Message: Allows
the caller to record a
message.
Transfer to a covering
extension: Transfers the
caller to a covering
extension.
Page the mailbox owner
by intercom paging:
Pages the subscriber by
intercom.
Transfer to operator:
Transfers the caller to an
operator.
Return to top menu: Lets
the caller return to top
menu and try another
extension.
Transfer to specified
Custom Service Menu:
Transfers the caller to the
specified Custom Service.
Feature Manual
References
3.2.2.15 Incomplete
Call Handling Service
Incomplete
Call
Handling for
Busy
Specifies how the Unified
Messaging system handles a call
when the extension is busy. Click
Edit for the extension to change,
programme the settings, and click
OK to finish.
Note
• This setting can be changed
by subscribers.
• More than one option can be
selected.
Leave a Message: Allows
the caller to record a
message.
Transfer to a covering
extension: Transfers the
caller to a covering
extension.
Page the mailbox owner
by intercom paging:
Pages the subscriber by
intercom.
Transfer to operator:
Transfers the caller to an
operator.
Return to top menu: Lets
the caller return to top
menu and try another
extension.
Transfer to specified
Custom Service Menu:
Transfers the caller to the
specified Custom Service.
Feature Manual
References
3.2.2.15 Incomplete
Call Handling Service
Call
Transfer
Anytime in
Incomplete
Handling
Menu
Specifies whether callers can input
an extension number to transfer
their call while the Automated
Attendant service is playing an
Incomplete Call Handling menu.
Enable, Disable
20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting
PC Programming Manual 573