Panasonic KX-NS500 - 21 UM Configuration-[2] Class of Service

Panasonic KX-NS500

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Section 21

UM Configuration—[2] Class of Service

This section serves as reference operating instructions

for the Class of Service menu of the UM Configuration

menu of the Setup screen of Web Maintenance

Console.

PC Programming Manual 885

Table of Contents

Default Chapter4
- Table of Contents4
1 Overview13
- Introduction14
- For Your Safety14
- Introduction16
- Entering Characters17
- PC Programming21
- Starting Web Maintenance Console21
- PC Programming Using Off-Line Mode25
- Editing and Printing Terminal Labels in Off-Line Mode30
2 Introduction of Web Maintenance Console31
- Introduction32
- Web Maintenance Console Accounts32
- Access Levels34
- Logging in to Web Maintenance Console37
- Easy Setup Wizard38
- Card Status39
- Extension Number Setting40
- Logout41
- Frequently Asked Questions (FAQ)42
3 Web Maintenance Console Home Screen51
- Home Screen52
4 Status57
- Status-Equipment Status58
- Status-Equipment Status-UPS58
- Status-Equipment Status-CS Information59
- Status-Equipment Status-PS Information60
- Status-Equipment Status-UM Port Status61
- Status-Equipment Status-USB62
5 System Control63
- System Control-Program Update64
- System Control-Program Update-Download Program File65
- System Control-Program Update-Update Program File67
- System Control-Program Update-Plug and Update68
- System Control-MOH69
- System Control-MOH-Install69
- System Control-MOH-Delete70
- System Control-MOH-Status / Backup71
- System Control-System Reset72
- System Control-System Shutdown73
6 Tool75
- Tool-System Data Backup76
- Tool-System Data Backup-Backup to USB76
- Tool-System Data Backup-Backup to NAS77
- Tool-NDSS Link Data Clear78
- Tool-Call Pickup for My Group79
- Tool-Extension List View80
- Tool-Import81
- Tool-Export86
- Tool-Screen Customise87
- Tool-UM Data Backup88
- Tool-UM Data Backup-Manual Backup89
- Tool-UM Data Backup-Scheduled Backup90
- Tool-UM Data Restore91
- Tool-UM Backup History93
- Tool-DXDP All OUS94
- Tool-Contact Information95
- Tool-UT Option Setting96
- Tool-URL Information97
- Tool-SVM (Simplified Voice Message)98
- Tool-SVM (Simplified Voice Message)-Delete All Recording98
- Tool-SVM (Simplified Voice Message)-Check Current Usage98
7 Utility99
- Utility-Diagnosis100
- Utility-Diagnosis-Card Diagnosis100
- Utility-Diagnosis-Ping101
- Utility-File102
- Utility-File-File Transfer PC to PBX102
- Utility-File-File Transfer PBX to PC103
- Utility-File-File View104
- Utility-File-File Delete105
- Utility-File-Message File Transfer PC to PBX106
- Utility-File-Message File Transfer PBX to PC107
- Utility-Log108
- Utility-Log-Error Log108
- Utility-Log-Syslog110
- Utility-Log-Web-MC Event Log111
- Utility-Log-UM System Log112
- Utility-Log-Call Control Log113
- Utility-Monitor/Trace114
- Utility-Monitor/Trace-ISDN/QSIG Protocol Trace114
- Utility-Monitor/Trace-V-IPGW Protocol Trace115
- Utility-Monitor/Trace-V-SIPGW Protocol Trace116
- Utility-Monitor/Trace-CS Status Monitor117
- Utility-Monitor/Trace-UM System Trace (Internal)118
- Utility-Monitor/Trace-E1 Signalling Bit Monitor119
- Utility-Monitor/Trace-E1 Line Trace120
- Utility-Report121
- Utility-Report-Digital Trunk Error Report121
- Utility-Report-IP Extension Statistical Information122
- Utility-Report-UM View Reports123
- Utility-Report-E-Mail Report126
- Utility-Activation Key Installation127
- Utility-Email Notification128
- Utility-Email Notification-Alert128
- Utility-Email Notification-System Analysis129
- Utility-Email Notification-Test Email130
- Utility-Command131
- Utility-Command-UM Command131
- Utility-UM - System Prompts Customisation132
- Utility-Automatic Two-Way Recording134
- Utility-Automatic Two-Way Recording-Supervisor Setting134
- Utility-Automatic Two-Way Recording-Extension Setting135
- Utility-Automatic Two-Way Recording-Extension Setting List136
- External Call137
- Utility-Automatic Two-Way Recording-Maintenance139
- Utility-UM - System Maintenance140
- Utility-CS-Web Connection141
8 Users143
- Users-User Profiles144
- Users-User Profiles-Advanced Setting146
- Users-Add User151
- Users-Add User-Single User151
- Users-Add User-Multiple Users155
- Users-Automatic Two-Way Recording156
- Users-Automatic Two-Way Recording-Edit a Recording156
- Users-Automatic Two-Way Recording-Record List157
- Users-ICDG Management158
- Users-ICDG Management-Group Monitor158
- Users-ICDG Management-ACD Report161
9 PBX Configuration-[1] Configuration169
- PBX Configuration-[1-1] Configuration-Slot170
- PBX Configuration-[1-1] Configuration-Slot-System Property176
- PBX Configuration-[1-1] Configuration-Slot-System Property-Main176
- System Status177
- PBX Configuration-[1-1] Configuration-Slot-System Property-Site188
- Sip Extension208
- PBX Configuration-[1-1] Configuration-Slot-System Property-Slot Summary219
- PBX Configuration-[1-1] Configuration-Slot-System Property-NSVM222
- PBX Configuration-[1-1] Configuration-Slot-Activation Key Status229
- PBX Configuration-[1-1] Configuration-Slot-Voip Property232
- PBX Configuration-[1-1] Configuration-Slot-Voip Property-Voip (Ext) Setting232
- PBX Configuration-[1-1] Configuration-Slot-Voip Property-Voip (Trunk) Setting235
- PBX Configuration-[1-1] Configuration-Slot-UM Card Property239
- PBX Configuration-[1-1] Configuration-Slot-UM Port Property242
- PBX Configuration-[1-1] Configuration-Slot-Port Property-Port Type View243
- PBX Configuration-[1-1] Configuration-Slot-V-SIPGW-Shelf Property244
- PBX Configuration-[1-1] Configuration-Slot-V-SIPGW-Card Property250
- PBX Configuration-[1-1] Configuration-Slot-V-SIPGW-Port Property251
- PBX Configuration-[1-1] Configuration-Slot-V-IPGW-Shelf Property280
- Incoming Call285
- PBX Configuration-[1-1] Configuration-Slot-V-IPGW-Shelf Property-GK Settings294
- PBX Configuration-[1-1] Configuration-Slot-V-IPGW-Shelf Property-Hunt Pattern295
- PBX Configuration-[1-1] Configuration-Slot-V-IPGW-Port Property296
- Call Distribution Port Group297
- PBX Configuration-[1-1] Configuration-Slot-V-IPEXT-Card Property298
- PBX Configuration-[1-1] Configuration-Slot-V-IPEXT-Port Property303
- PBX Configuration-[1-1] Configuration-Slot-V-SIPEXT-Card Property314
- PBX Configuration-[1-1] Configuration-Slot-V-SIPEXT-Port Property316
- PBX Configuration-[1-1] Configuration-Slot-V-IPCS-Card Property326
- PBX Configuration-[1-1] Configuration-Slot-V-IPCS-Port Property330
- PBX Configuration-[1-1] Configuration-Slot-V-UTEXT-Card Property335
- PBX Configuration-[1-1] Configuration-Slot-V-UTEXT-Port Property338
- PBX Configuration-[1-1] Configuration-Slot-Extension-Card Property349
- Slt Power Supply351
- PBX Configuration-[1-1] Configuration-Slot-Extension-Port Property353
  - Xdp Mode354
  - Parallel Telephone Ringing354
- PBX Configuration-[1-1] Configuration-Slot-Card Property - LCO Type358
- PBX Configuration-[1-1] Configuration-Slot-Port Property - LCO Port366
- PBX Configuration-[1-1] Configuration-Slot-Card Property - PRI Type370
- PBX Configuration-[1-1] Configuration-Slot-Port Property - PRI Port379
- Network Configuration384
- PBX Configuration-[1-1] Configuration-Slot-Card Property-E1 Type390
- PBX Configuration-[1-1] Configuration-Slot-Card Property-E1 Type Line Signal Setting393
- PBX Configuration-[1-1] Configuration-Slot-Card Property-E1 Type MFC-R2 Setting 1397
- PBX Configuration-[1-1] Configuration-Slot-Card Property-E1 Type MFC-R2 Setting 2401
- PBX Configuration-[1-1] Configuration-Slot-Port Property-E1 Port406
- PBX Configuration-[1-1] Configuration-Slot-Expansion Unit1/Expansion Unit2/Expansion Unit3411
- PBX Configuration-[1-1] Configuration-Slot-DOORPHONE Card-Card Property413
- PBX Configuration-[1-2] Configuration-Portable Station415
- PBX Configuration-[1-3] Configuration-Option418
- PBX Configuration-[1-4] Configuration-Clock Priority420
- PBX Configuration-[1-5] Configuration-DSP Resource421
- PBX Configuration-[1-5-1] Configuration-DSP Resource-Setting421
- PBX Configuration-[1-5-1] Configuration-DSP Resource-Setting-DSP Resource Advisor425
- PBX Configuration-[1-5-2] Configuration-DSP Resource-Usage426
10 PBX Configuration-[2] System427
- PBX Configuration-[2-1] System-Date & Time428
- PBX Configuration-[2-1-1] System-Date & Time-Date & Time Setting428
- PBX Configuration-[2-1-2] System-Date & Time-SNTP / Daylight Saving429
- PBX Configuration-[2-1-2] System-Date & Time-SNTP / Daylight Saving-Daylight Saving431
- PBX Configuration-[2-2] System-Operator & BGM433
- PBX Configuration-[2-3] System-Timers & Counters435
- PBX Configuration-[2-4] System-Week Table454
- PBX Configuration-[2-4] System-Week Table-Time Setting454
- PBX Configuration-[2-5] System-Holiday Table457
- PBX Configuration-[2-6] System-Numbering Plan460
- PBX Configuration-[2-6-1] System-Numbering Plan-Main460
  - Trunk Group Access462
  - Doorphone Call463
  - Group Paging464
  - Single Co Line Access465
  - Directed Call Pickup466
  - Group Paging Answer467
  - Automatic Callback Busy Cancel467
  - Account Code Entry468
  - Door Open470
  - Walking Extension477
  - Manual Call Waiting for Extension Call478
  - Automatic Call Waiting478
  - Incoming Call Queue Monitor479
  - Extension Feature Clear483
  - Busy out Cancel485
  - Simplified Voice Message Access486
  - Other Pbx Extension486
- PBX Configuration-[2-6-2] System-Numbering Plan-Quick Dial489
- PBX Configuration-[2-6-3] System-Numbering Plan-B/NA DND Call Feature490
- Automatic Callback Busy492
- PBX Configuration-[2-7] System-Class of Service493
- PBX Configuration-[2-7-1] System-Class of Service-COS Settings493
  - Transfer to Co496
  - Account Code Mode496
  - Dnd Override498
  - Executive Busy Override500
  - Executive Busy Override Deny500
  - Door Unlock505
- PBX Configuration-[2-7-2] System-Class of Service-External Call Block510
- PBX Configuration-[2-7-3] System-Class of Service-Internal Call Block511
- PBX Configuration-[2-8] System-Ring Tone Patterns512
- PBX Configuration-[2-8-1] System-Ring Tone Patterns-Call from CO512
- PBX Configuration-[2-8-2] System-Ring Tone Patterns-Call from DOORPHONE513
- PBX Configuration-[2-8-3] System-Ring Tone Patterns-Call from Others514
- PBX Configuration-[2-9] System-System Options516
- PBX Configuration-[2-10] System-Extension CID Settings545
- Caller ID Signal Type546
- PBX Configuration-[2-11] System-Audio Gain549
- PBX Configuration-[2-11-1] System-Audio Gain-Paging/Moh549
- PBX Configuration-[2-11-2] System-Audio Gain-Card551
11 PBX Configuration-[3] Group553
- PBX Configuration-[3-1] Group-Trunk Group554
- PBX Configuration-[3-1-1] Group-Trunk Group-TRG Settings554
  - Line Hunting Order555
  - Host Pbx Access Code559
- PBX Configuration-[3-1-2] Group-Trunk Group-Local Access Priority562
- PBX Configuration-[3-1-3] Group-Trunk Group-Caller ID Modification563
- PBX Configuration-[3-1-4] Group-Trunk Group-Dialling Plan568
- PBX Configuration-[3-1-4] Group-Trunk Group-Dialling Plan-Auto Assign570
- PBX Configuration-[3-1-5] Group-Trunk Group-Charge Rate571
- PBX Configuration-[3-2] Group-User Group572
- PBX Configuration-[3-3] Group-Call Pickup Group573
- PBX Configuration-[3-3] Group-Call Pickup Group-All Setting574
- PBX Configuration-[3-4] Group-Paging Group575
- PBX Configuration-[3-4] Group-Paging Group-All Setting577
- PBX Configuration-[3-4] Group-Paging Group-External578
- PBX Configuration-[3-5] Group-Incoming Call Distribution Group579
- PBX Configuration-[3-5-1] Group-Incoming Call Distribution Group-Group Settings579
  - Overflow Queuing Busy582
  - Overflow no Answer583
  - Queuing Time Table585
  - Extension no Answer Redirection Time586
- PBX Configuration-[3-5-1] Group-Incoming Call Distribution Group-Group Settings-Member List591
- Delayed Ring592
- PBX Configuration-[3-5-2] Group-Incoming Call Distribution Group-Queuing Time Table593
- PBX Configuration-[3-5-3] Group-Incoming Call Distribution Group-Miscellaneous594
- PBX Configuration-[3-5-4] Group-Incoming Call Distribution Group-ACD Supervisor598
- PBX Configuration-[3-6] Group-Extension Hunting Group599
- PBX Configuration-[3-6] Group-Extension Hunting Group-Member List601
- PBX Configuration-[3-7] Group-UM Group602
- PBX Configuration-[3-7-1] Group-UM Group-System Settings602
- PBX Configuration-[3-7-2] Group-UM Group-Unit Settings604
- PBX Configuration-[3-7-2] Group-UM Group-Unit Settings-Member List605
- PBX Configuration-[3-8] Group-PS Ring Group606
- PBX Configuration-[3-8] Group-PS Ring Group-Member List608
- PBX Configuration-[3-9] Group-Conference Group609
- PBX Configuration-[3-9] Group-Conference Group-Member List611
- PBX Configuration-[3-10] Group-P2P Group612
- PBX Configuration-[3-11] Group-VM (DPT) Group613
- PBX Configuration-[3-11-1] Group-VM (DPT) Group-System Settings613
- PBX Configuration-[3-11-2] Group-VM (DPT) Group-Unit Settings615
- PBX Configuration-[3-11-2] Group-VM (DPT) Group-Unit Settings-Member List617
- PBX Configuration-[3-12] Group-VM (DTMF) Group620
- PBX Configuration-[3-12-1] Group-VM (DTMF) Group-System Settings620
- PBX Configuration-[3-12-2] Group-VM (DTMF) Group-Group Settings626
- PBX Configuration-[3-12-2] Group-VM (DTMF) Group-Group Settings-Member List628
12 PBX Configuration-[4] Extension629
- PBX Configuration-[4-1] Extension-Wired Extension630
- PBX Configuration-[4-1-1] Extension-Wired Extension-Extension Settings630
  - Paging Deny649
  - Slt Mw Mode653
- PBX Configuration-[4-1-1] Extension-Wired Extension-Extension Settings-CLIP Generate659
- PBX Configuration-[4-1-2] Extension-Wired Extension-FWD/DND662
- PBX Configuration-[4-1-3] Extension-Wired Extension-Speed Dial663
- PBX Configuration-[4-1-4] Extension-Wired Extension-Flexible Button664
- PBX Configuration-[4-1-4] Extension-Wired Extension-Flexible Button-Flexible Button Data Copy674
- PBX Configuration-[4-1-5] Extension-Wired Extension-PF Button675
- PBX Configuration-[4-1-6] Extension-Wired Extension-NDSS Link Data - Send676
- PBX Configuration-[4-1-7] Extension-Wired Extension-CLIP ID Table677
- PBX Configuration-[4-1-8] Extension-Wired Extension-Simplified Voice Message678
- PBX Configuration-[4-2] Extension-Portable Station680
- PBX Configuration-[4-2-1] Extension-Portable Station-Extension Settings680
- Svm Lock697
- PBX Configuration-[4-2-1] Extension-Portable Station-Extension Settings-CLIP Generate707
- PBX Configuration-[4-2-2] Extension-Portable Station-FWD/DND710
- PBX Configuration-[4-2-3] Extension-Portable Station-Flexible Button711
- PBX Configuration-[4-2-3] Extension-Portable Station-Flexible Button-Flexible Button Data Copy720
- PBX Configuration-[4-2-4] Extension-Portable Station-NDSS Link Data - Send721
- PBX Configuration-[4-2-5] Extension-Portable Station-CLIP ID Table722
- PBX Configuration-[4-1-6]Extension-Portable Station-Simplified Voice Message723
- PBX Configuration-[4-3] Extension-DSS Console725
- PBX Configuration-[4-3] Extension-DSS Console-DSS Key Data Copy735
13 PBX Configuration-[5] Optional Device737
- PBX Configuration-[5-1] Optional Device-Doorphone738
- PBX Configuration-[5-2] Optional Device-External741
- PBX Configuration-[5-3] Optional Device-Voice Message742
- PBX Configuration-[5-3-1] Optional Device-Voice Message-DISA System742
- PBX Configuration-[5-3-2] Optional Device-Voice Message-DISA Message748
- PBX Configuration-[5-3-3] Option Device - Voice Message - SVM750
- PBX Configuration-[5-4] Optional Device-External Relay753
- PBX Configuration-[5-5] Optional Device-External Sensor755
14 PBX Configuration-[6] Feature759
- PBX Configuration-[6-1] Feature-System Speed Dial760
- PBX Configuration-[6-2] Feature-Hotel & Charge762
- PBX Configuration-[6-3] Feature-Verification Code771
  - Itemised Billing Code for Ars772
  - Budget Management773
- PBX Configuration-[6-4] Feature-Second Dial Tone774
- PBX Configuration-[6-5] Feature-Absent Message775
- PBX Configuration-[6-6] Feature-Tenant776
- System Speed Dial777
15 PBX Configuration-[7] TRS779
- PBX Configuration-[7-1] TRS-Denied Code780
- PBX Configuration-[7-2] TRS-Exception Code781
- PBX Configuration-[7-3] TRS-Special Carrier782
- PBX Configuration-[7-4] TRS-Emergency Dial783
- PBX Configuration-[7-5] TRS-Miscellaneous784
16 PBX Configuration-[8] ARS787
- PBX Configuration-[8-1] ARS-System Setting788
- PBX Configuration-[8-2] ARS-Leading Number789
- PBX Configuration-[8-3] ARS-Routing Plan Time791
- PBX Configuration-[8-3] ARS-Routing Plan Time-Time Setting792
- PBX Configuration-[8-4] ARS-Routing Plan Priority793
- PBX Configuration-[8-5] ARS-Carrier794
- PBX Configuration-[8-6] ARS-Leading Number Exception797
- PBX Configuration-[8-7] ARS-Authorisation Code for TRG798
17 PBX Configuration-[9] Private Network799
- PBX Configuration-[9-1] Private Network-TIE Table800
- Trunk Group801
- PBX Configuration-[9-2] Private Network-Network Data Transmission803
- PBX Configuration-[9-3] Private Network-Network Operator (Voip)806
- PBX Configuration-[9-4] Private Network-NDSS Key Table807
- PBX Configuration-[9-5] Private Network-Centralised UM/VM Unit809
18 PBX Configuration-[10] CO & Incoming Call811
- PBX Configuration-[10-1] CO & Incoming Call-CO Line Settings812
- PBX Configuration-[10-2] CO & Incoming Call-DIL Table & Port Settings813
- PBX Configuration-[10-3] CO & Incoming Call-DDI / DID Table819
- PBX Configuration-[10-3] CO & Incoming Call-DDI / DID Table-Automatic Registration822
- PBX Configuration-[10-3] CO & Incoming Call-DDI / DID Table-Name Generate824
- PBX Configuration-[10-5] CO & Incoming Call-Miscellaneous826
19 PBX Configuration-[11] Maintenance829
- PBX Configuration-[11-1] Maintenance-Main830
- PBX Configuration-[11-2] Maintenance-PT Programming Access844
- PBX Configuration-[11-3] Maintenance-Air Synchronisation845
20 UM Configuration-[1] Mailbox Settings851
- UM Configuration-[1] Mailbox Settings852
- UM Configuration-[1-1] Mailbox Settings-Quick Setting852
- UM Configuration-[1-2] Mailbox Settings-Full Setting855
- UM Configuration-[1-3] Mailbox Settings-Auto Configuration883
21 UM Configuration-[2] Class of Service885
- UM Configuration-[2] Class of Service886
- Call Transfer898
22 UM Configuration-[3] um Extension / Trunk Service903
- UM Configuration-[3-1] um Extension / Trunk Service-Service Group904
- UM Configuration-[3-2] um Extension / Trunk Service-Port Assignment907
23 UM Configuration-[4] Service Settings909
- UM Configuration-[4-1] Service Settings-Caller ID / PIN Call Routing910
- UM Configuration-[4-2] Service Settings-Parameters913
- UM Configuration-[4-3] Service Settings-Custom Service922
- UM Configuration-[4-3] Service Settings-Custom Service-Menu & Transfer924
- UM Configuration-[4-3] Service Settings-Custom Service-Date Control928
- UM Configuration-[4-3] Service Settings-Custom Service-Time Control930
- UM Configuration-[4-3] Service Settings-Custom Service-Day Control932
- UM Configuration-[4-3] Service Settings-Custom Service-Password933
- UM Configuration-[4-4] Service Settings-Holiday Table936
24 UM Configuration-[5] System Parameters941
- UM Configuration-[5-1] System Parameters-Mailbox Group942
- UM Configuration-[5-2] System Parameters-Extension Group944
- UM Configuration-[5-3] System Parameters-System Caller Name Announcement946
- UM Configuration-[5-4] System Parameters-Parameters948
25 UM Configuration-[6] H/W Settings969
- UM Configuration-[6] H/W Settings970
26 UM Configuration-[7] System Security971
- UM Configuration-[7] System Security972
27 Network Service977
- Network Service-[1] IP Address/Ports978
- Advanced Settings981
- Network Service-[2] Server Feature984
- Network Service-[2-1] Server Feature-DHCP984
- Network Service-[2-2] Server Feature-FTP987
- Network Service-[2-4] Server Feature-HTTP989
- Network Service-[2-5] Server Feature-NTP990
- Network Service-[2-6] Server Feature-SMTP991
- Network Service-[2-7] Server Feature-IMAP4995
- Network Service-[3] Client Feature997
- Network Service-[3-1] Client Feature-FTP997
- Network Service-[3-2] Client Feature-Syslog999
- Network Service-[3-3] Client Feature-SNMP Agent1000
- Network Service-[4] Other1004
- Network Service-[4-1] Other-Security1004
- Network Service-[4-2] Other-NAS1005
Feature Programming References1007

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