Troubleshooting Computer Error Messages
CubiScan 125 79
Computer Error Messages
The following error messages generated by Qbit indicate a commu-
nications problem between the CubiScan 125 and the computer.
No Communications
with CubiScan
125
This message indicates that no communication is taking place
between the computer and the CubiScan 125.
Transmission
Error
This message indicates that erroneous data or garbled data is being
sent from the CubiScan 125.
If you receive one of these messages, verify the following.
1. Is the CubiScan 125 turned on and securely connected to
power?
2. Is the serial cable or Ethernet cable connected to both the Cubi-
Scan 125 and the computer or network, and are both connec-
tions secure?
3. (Computer connection) Is the serial cable connected to the com-
puter at either the COM1 or COM2 port?
4. (Computer connection) Is the Com Port in the Options dialog
box (Tools menu) configured for the correct port?
5. (Network connection) Is the Cubiscan 125 properly configured
for TCP/IP communication? (Qbit software is used to configure
the CubiScan 125.)
6. Is there a problem with the CubiScan 125? Perform the Status
function in Qbit to check the status of the CubiScan 125.
7. Is there a problem with the computer or network? Refer to your
computer manual for information on troubleshooting the com-
puter, or contact your network administrator.
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