Code Cause Solution
280 A other device error has occurred. • Check the target device settings.
• Check the target device.
• Check that the specified password
does not violate the password policy of
the device.
• In the address book settings, check that
the user whose account is to be deleted
or the authentication information is
updated is not being logged in on the
control panel of the machine.
If none of the these conditions applies,
restart the device and perform the operation
again.
304 Proxy authentication has failed. If user authentication of the proxy server is
enabled, check that it has been correctly
configured. See page 67 "System Settings".
305 Proxy connection has failed. • Check the network environment.
• Check that the proxy server has been
correctly set in the [System] section.
See page 67 "System Settings".
307 Unable to communicate with the RICOH
Software Server.
Check whether RICOH Software Server
communication can be established.
308 Communication with the RICOH Software
Server has been interrupted.
Check whether RICOH Software Server
communication can be established.
310 Failed to transmit data. • Check that the server and network
environment settings are correct.
• Check that the proxy server has been
correctly set in the [System] section.
See page 67 "System Settings".
311 Failed to receive data. • Check that the server and network
environment settings are correct.
• Check that the proxy server has been
correctly set in the [System] section.
See page 67 "System Settings".
8. Appendix
114
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