Error Messages
M018/M019 3-2 SM Appendix
Waste Toner Bottle Set Error
Waste toner bottle not set
Disconnected or defective harness of the waste toner bottle set sensor
Defective waste toner bottle set sensor
014
1. Install the waste toner bottle.
2. Check or replace the harness of the waste toner bottle set sensor.
3. Replace the waste toner bottle set sensor.
Tray/Paper Selection Error
No paper in the tray or tray not set in the machine
Paper size requested by the job does not match the paper in the tray
030
1. Install the tray or put the correct size paper in the tray.
2. Check the paper setting in the user menu mode.
Paper Selection Error: Feed and Exit
Paper size requested by the job does not match the paper in the tray
Selection error for the paper feed and paper exit location in duplex mode
031
Check the paper feed and exit location in the user menu mode.
Jam Error: No Feed from Tray 1
Paper slipped
050
Remove the paper jam at tray 1.
Jam Error: No Feed from Optional Tray
Paper slipped
052
Remove the paper jam at the optional tray (Tray 2).
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