MX3114N TROUBLESHOOTING 7 – 9
G. Details of error codes and countermeasures
A0-01 PCU PWB ROM error
A0-02 SCU PWB ROM error
A0-10 Color profile error
A0-11 Firmware version inconsistency
(MFP - PCU)
A0-15 Incompatible DSK BOOT and program
firmware
A0-16 Data error of the energy-saving NIC
controller firmware in the SD card
A0-20 Conflict firmware and EEPROM data
version (MFP)
A0-21 Conflict firmware and EEPROM data
version (PCU)
A0-22 Conflict firmware and EEPROM data
version (SCU)
C1-10 Main charger trouble (Monochrome)
Trouble content
Detail MFP
Cause The firmware version-up is not completed properly by
interruption of the power during the version-up
operation, etc.
PCU PWB trouble.
Check & Remedy Use SIM49-1 to perform the firmware version-up
procedure again.
Replace the PCU PWB.
Trouble content
Detail MFP
Cause The firmware version-up is not completed properly by
interruption of the power during the version-up
operation, etc.
SCU PWB trouble.
Check & Remedy Use SIM49-1 to perform the firmware version-up
procedure again.
Replace the SCU PWB.
Trouble content Color profile error
Detail MFP
Cause The content of the color profile is abnormal.
Combination error between the MFPC PWB firmware
and the color profile
Check & Remedy Upgrade the firmware collectively.
Replace the MFPC PWB.
Trouble content
Detail MFP
Cause Firmware combination error between the MFP and
the PCU.
Check & Remedy Install the firmware in the all-firmware version-up
mode.
Trouble content
Detail MFP
Cause Installation of the normal firmware was performed
with a security kit enable.
Check & Remedy Stop installation of the normal firmware.
Trouble content Data error of the energy-saving NIC controller
firmware in the SD card.
Detail MFP
Cause SD card trouble.
MFPC PWB trouble.
Check & Remedy Reinstall the firmware.
Replace the SD card.
Replace the MFPC PWB.
Trouble content
Detail MFP
Cause Inconsistency between the MFP firmware version and
the EEPROM data version.
Check & Remedy Check the combination of the firmware.
Trouble content
Detail PCU
Cause Inconsistency between the PCU firmware version and
the EEPROM data version.
Check & Remedy Check the combination of the firmware.
Trouble content
Detail SCU
Cause Inconsistency between the SCU firmware version and
the EEPROM data version.
Check & Remedy Check the combination of the firmware.
Trouble content
Detail PCU
Cause The main charger unit (BK) is not installed properly.
There is an abnormality in the main charger unit (BK).
The developer unit (KCMY) is not installed properly.
There is an abnormality in the developer unit
(KCMY).
Disconnection of the high voltage MC PWB
connector.
Breakage of the high voltage harness.
High voltage MC PWB trouble.
PCU PWB trouble.
Check & Remedy Check the output of the main charger with SIM8-2.
Check the output of the developing bias with SIM8-1.
Check disconnection of the main charger./Replace.
Check disconnection of the developer unit./Replace.
Check disconnection of the high voltage MC PWB
connector./Replace.
Replace the high voltage MC PWB.
Replace the PCU PWB.
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