MX3114N TROUBLESHOOTING 7 – 37
*1: For a job status result in "Display in the column of result," "NG XXXX" is displayed. " " is the code number.
For a communication result, "Communication error (XXXX)" is displayed.
*2: The error code of Scan To USB is specified only in the job log.
• When the communication result is OK, the communication sub code 1 and the communication sub code 2 are "0000."
• Errors in ( ) are not used.
(2) Communication report sub code 1
The communication report sub code 1 (upper 2 digits) are always
indicated as "00."
75 NG75 XXXX
*1
• Reservation cannot be made due to machine busy. (Reservation of PC-FAX cannot be accepted.)
• When "PC-FAX or PC-internet FAX send inhibit" is set on the machine side.
76 NG76 XXXX
*1
Reserved with receive confirmation request in PC-Internet FAX, but the Internet FAX sender is not registered
on the machine side. <Send>
77 NG77 XXXX
*1
In reserving specified filing in PC-FAX or PC-Internet FAX, the machine has no filing function.
78 NG78 XXXX
*1
The filing function is inhibited on the machine side when filing specification is reserved by PC-FAX or PC-
Internet FAX.
79 NG79 XXXX
*1
An authentication error occurs when PC-FAX or PC-Internet FAX is reserved.
80 NG80 XXXX
*1
NIC connect failure (network abnormality)
• Check for disconnection of cables.
• A network trouble (CE-XX) occurs.
• The port is set to DISABLE.
• Authentication of the POP server is failed when POP before SMTP is enabled.
• When an error other than the communication result code 93 or 94 in D-SMTP send (including error
response of 5XX)
81 NG REPORT In Internet FAX send, reply of receive confirmation of the remote machine is not normal. (Including PC-Internet
FAX).
• Error of the disposition-modifier.
• The disposition modifier is not in an error, and the disposition type is other than displayed, dispatched, or
processed.
82 NO REPORT In Internet FAX send, time-out occurs in waiting for receive confirmation from the remote machine. (Including
PC-Internet FAX).
• In a case where send confirmation wait time-out time is other than 0, when send confirmation reply from an
Internet FAX destination is not received.
• Recalls of the set number of recalls are performed, but send confirmation reply from an internet FAX
destination is not received.
83 NG LIMIT In E-mail/FTP, Internet FAX send, the send data size exceeds the upper limit of send data.
84 REJECTED In e-mail receive, a sender is registered in receive reject address/domain. <Receive>
85 NG85 XXXX
*1
In e-mail receive, an error occurs in communication with POP3 server.
• Header acquisition error.
• Time-out during mail receive
86 RECEIVED In e-mail receive, an unsupported attached file is received.
Only the TIFF-F type is supported for attached files.
• The TIFF-F type of the attached file cannot be recognized.
• There is no attached file.
87 NG87 XXXX
*1
In e-mail receive, an attached file cannot be stored in memory.
• Memory over
88 NG88 XXXX
*1
In SMTP e-mail receive, an attached file cannot be stored in memory.
• Cannot be stored in memory.
• The number of items of acting receive data is the maximum, and an additional data cannot be stored.
89 NG89 XXXX
*1
In SMTP e-mail receive, an error occurs in communication with the mail server.
• Time-out occurs during e-mail receive.
90 NG90 XXXX
*1
After reservation by re-operation of document filing, conversion for image send cannot be made.
91 NG91 XXXX
*1
*2
Data cannot be written to the memory device when Scan To USB is executed.
• The memory device is disconnected during writing to the memory device.
• An error occurs due to a memory device trouble.
92 NG92 XXXX
*1
*2
The USB device memory overflows during writing data into the memory device when "Scan to USB" is
executed.
93 NG93 XXXX
*1
When error in D-SMTP send (with recall)
• An error response of 4XX occurs during communication with the SMTP server.
• Time out occurs after establishment of connection with the SMTP server.
94 NG94 XXXX
*1
When busy in D-SMTP send
Time out occurs during establishment of connection with the SMTP server.
95 NG95 XXXX
*1
When the path is too long in execution of Scan To USB.
96 NG96 XXXX
*1
When the normal process is not executed in the secure mail sending.
98 NG98 XXXX
*1
The copy inhibit pattern is detected when scanning a document.
99 NG99 XXXX
*1
A document which is inhibited to be copied such as a banknote is scanned.
Report code
(Communication
result)
Display in the column of
result
Content of communication interruption
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