4-24 Caller Identification (ICLID)
Caller Identification (ICLID)
Description
Incoming Caller Identification (ICLID) is an optional service offered by the local telephone
company. When properly equipped, the DHS/DHS-E will display this caller ID
information. Executive telephones that are assigned to ring for this incoming line will
display the caller data while the call is ringing.
The key system operation of this feature is dependent on the feature first being activated
from the Telephone Central Office (CO) so that the number/name of the calling party will
be delivered over the individual tip and ring of the CO lines during the first silent interval
between ringing.
The features implemented are:
1. Calling number or name display on initial ring-in of a line on the display keysets.
2. Incoming call number/name recording on the SMDR printout.
3. Retaining a list of the last 100 Unanswered Calls in a table for user access.
Related Programming
Refer to Chapter 6, System Programming, “ICLID Port”.
Figure 4-2: System Configuration
Operation
In the following example, the caller name is Vodavi Communications Systems, Inc. Since
the telephone company can only provide 15 characters for any caller’s name, the likely
resulting display would be:
LN1
Vodavi Communic
co
co
co
co
Caller ID Box
DHS
DHSE
Caller ID Box
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