July 2019
2-18
Xerox® B205/B215 Multifunction Printer Service Manual
09-500 , 09-600, 09-900
Initial Release
Status Indicator RAPs
09-500 Toner Cartridge Not Installed RAP
Control Panel Fault Displayed
B205: Install Toner
B215: Check Toner Cartridge Position
The Print cartridge has not been installed or machine software is unable to detect the Print
Car
tridge.
Initial Actions
Ensure that the Print Cartridge has been installed and the cover is fully closed and latched.
Procedure
1. Switch off, then switch on the machine
2. Remove the Print cartridge. Rotate the cartridge five to six completions to distribute t
he
t
oner evenly.
3. Check the CRUM contact area for contamination and clean if necessary.
4. Reinstall the Print Cartridge.
5. If the problem continues, install a new Print Cartridge.
09-600, 09-900 Imaging Unit Not Installed or Invalid RAP
BSD-ON:BSD 1
Control Panel Fault Displayed
09-600 T
he imaging unit has not been installed.
B205: Install Drum Cartridge
B215: Drum Cartridge is not installed. Install the unit.
09-900
The machine firmware has determined the imaging unit is invalid.
B205: Invalid Drum Cart.
B215: Incompatible Toner Cartridge has been Detected
WARNING
Do not perform repair activities with the power on or electrical power supplied to the
machine. The machine could activate and cause serious personal injury when the power
is on or electrical power is supplied.
DANGER: Ne pas effectuer de dépannage avec le contact principal activé ou avec l'ali-
mentation électrique appliquée à la machine: celle-ci pourrait démarrer et causer de
g
raves blessures.
AVVERTENZA: Non effettuare alcuna riparazione con la macchina accesa o con l'ali-
mentazione elettrica inserita. La macchina potrebbe avviarsi all'improvviso e causare
gr
avi ferite.
VORSICHT: Es dürfen keine Reparaturarbeiten durchgeführt werden, solange das Gerät
ei
ngeschalten oder mit der Stromquelle verbunden ist. Das Gerät kann u.U in den Aktiv-
Zustand übergehen und somit erhebliche körperliche Schäden verursachen.
AVISO: No realice reparaciones con la máquina encendida o conectada a la corriente.
L
a máquina podría activarse y ocasionar daños personales graves.
Procedure
Verify the Drum Cartridge is a Genuine Xerox
®
drum cartridge.
1. Press the Information button on the Control Panel, then select the menu items list
ed
belo
w to print the Supplies Information Report.
• WorkCentre B205: [I
nfo Pages, Supplies Info].
• WorkCentre B215: [M
achine Status, Info Pages, Supplies Info].
2. Check the Imaging Unit information.
The Imaging Unit is compatible with the printer.
YN
Install a new Drum Cartridge if it is not a genuine Xerox
®
cartridge.
Verify the Drum Cartridge CRUM is fully seated. The Imaging Unit connection is OK.
YN
• Check that there is no contamination present.
• Check for an open or short circuit.
• Firmly seat the Drum Cartridge.
Check the circuit of the Drum Cartridge.