Cause: Using a black ground during the scanning process
Remedy: Ensure that blank, WHITE sheets are placed on the CMYK or RGB test prints
before scanning them.
SMB
This section describes the troubleshooting, notes and restrictions when using SMB.
Troubleshooting
The possible causes, check points, and remedies for problems when using SMB are as
follows:
When you cannot communicate with the printer
RemedyCheck pointCause
Configure the machine and
each computer to use the
same SMB operational pro-
tocol.
From Windows Start, Search and
while searching for other computers,
Windows cannot find Network Com-
puter or the copier/printer.
The computer and the ma-
chine are using different
protocols.
Xerox
®
Color C75 Press23-2
System Administration Guide
Problem Solving