Xerox Color 800 User Manual

Recommended solutionPossible causeFault code
Verify that the paper was
properly loaded into Tray 1 or
Tray 2.
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Trays 1 or 2 are offline. This
may result in no paper being
available in Tray 1 or Tray 2,
and switching to another tray
was not possible.
071 943
072 943
Verify that the paper was
properly loaded into Tray 1 or
Tray 2.
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Print Server set to pull paper
from Tray 1 or Tray 2 but that
Tray 1 or Tray 2 is not
physically set
071 944
071 945
072 944
Remove jammed paper.
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Tray 2 sensor fault072 101
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Fault for the
Feed/Retard/Nudger Roll in
Tray 2.
072 901
Ensure that the paper is loaded
into Tray 2 properly.
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Empty or Near Empty paper
levels for Tray 2, and tray was
not able to switch to another
paper tray.
072 940
072 942
Verify the correct paper
orientation of the print job and
the desired paper tray
selection.
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Incorrect paper position during
print job, paper sheets were
loaded in the wrong position.
072 941
Remove jammed paper.
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Paper jam in the Duplex sensor073 900
073 901
Xerox
®
Color 800/1000 Press
10-34
User Guide
Problem solving
(continued)

Xerox Color 800 Specifications

General

Brand	Xerox
Model	Color 800
Category	Copier
Language	English