Xerox Color 800 - Page 201

Recommended solutionPossible causeFault code
HCS sensor failure049 228, 049 229,
049 232, 049 233,
049 234, 049 235,
049 236, 049 237,
049 238, 049 239,
049 240, 049 241,
049 242, 049 243,
049 248, 049 251,
049 252, 049 253,
049 280, 049 281,
049 282, 049 283,
049 284, 049 285,
• Carefully remove all sheets and paper
scraps from jam clearance areas.
• Power Off/On the machine
• If the problem still exists, contact the
Customer Support Center.
HCS communication or
software fault
049 286
049 287
049 288
049 300
049 310
049 500
049 700
• Check the connection between the
Interface Module and the HCS.
• Power Off/On the machine
• If the problem still exists, contact the
Customer Support Center.
The HCS detects paper
remaining at:
049 900
049 901
049 902
049 903
049 905
049 907
049 908
• Carefully remove all sheets and paper
scraps from jam clearance areas.
• Top tray
• Power Off/On the machine
• Bypass
• If the problem still exists, contact the
Customer Support Center.• Stacker Cart
No paper is present:
• HCS sensor fault
HCS Front Door fault049 940
• Power Off/On the machine
• If the problem still exists, contact the
Customer Support Center.
Stacker Cart fault049 941
• Power Off/On the machine
• If the problem still exists, contact the
Customer Support Center.
HCS detects Top Tray as
always full
049 945
• Carefully remove all sheets and paper
scraps from jam clearance areas.
• Power Off/On the machine
• If the problem still exists, contact the
Customer Support Center.
15-13
Xerox
®
Color 800/1000 Press
User Guide
High Capacity Stacker (HCS)
(continued)