3-6 Phaser 3300MFP Service Manual
Error Messages and Codes
Duplex Jam 0
Description
The 'Duplex Jam 0' message is displayed in the LCD window.
Check and Cause Solution
1. Paper cannot pass the Duplex sensor. 1. Replace a HVPS or Control Board.
2. Paper cannot reach the registration
sensor after it has passed the duplex
sensor.
2. If leading edge of a paper is jammed
on (A), check operation of guide front. If
it is worn or defective, replace it.
3. Duplex unit reaches end of life. 3. Check operation of feed roller and
registration roller. If they are worn or
defective replace them.
4. Replace Duplex unit.
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