3-2 Phaser 3300MFP Service Manual
Error Messages and Codes
Introduction
This chapter describes error messages that appear on the CWIS status
window or the Control Panel display to indicate the machine’s status or errors.
These error indications serve as the entry point into the troubleshooting
process.
Troubleshooting of problems not directly indicated by or associated with an
error message or error code is covered in “General Troubleshooting” on
page 4-1. Print quality problems are covered in “Print-Quality
Troubleshooting” on page 5-1.
Jam Error Codes
JAM 0
Description
1. Paper does not leave the tray.
2. Jam-0 occurs if the paper feeds into the printer.
Check and Cause Solution
1. Check the Solenoid. 1. Replace the solenoid.
2. Check the surface of the roller-pickup
for foreign matter.
2. Clean with soft cloth dampened with
water.
s3300mfp-067
Pressure Roller
CR
DR
SR
Transfer Roller
Feed Roller
Empty Sensor
Cover Open
Sensor
OPC
LSU
Fuser
Toner Cartridge
Exit Sensor
Feed Sensor
MP Sensor
PTL
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