Phaser 3300MFP Service Manual 3-5
Error Messages and Codes
Duplex Jam 1
Description
The 'Duplex Jam 1' message is displayed in the LCD window.
3. Paper is accordion jammed in fuser. 3. Remove the jammed paper after
disassembling the fuser: Clean the
surface of the pressure roller with dry
cloth.
■ Remove the toner dust on the rib.
■ Check the assemblage and
performance of the exit assembly.
Check and Cause Solution
1. Paper can not operate a duplex sensor. 1. Replace the HVPS or Control Board.
2. Paper can not reach a duplex sensor
due to a paper jam in the duplex path.
2. A case that a paper jam occurs on
(A) after it is reversed: replace a 2nd exit
roller after checking its operation.
3. Duplex unit reaches end of life. 3. A case that a paper jam occurs on
(B) after it is reversed: replace a duplex
roller after checking its operation.
4. Replace Duplex unit.
Check and Cause Solution
s3300mfp-070
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