Xerox WorkCentre 3345 Service Manual

Troubleshooting
Xerox Internal Use Only Phaser 3330 and WorkCentre 3335/3345
Service Manual
2-67
Open Fuser/Low Heat Error
The temperature control of fuser unit is abnormal.
Applicable Errors
• 10-100: Open Fuser error
• 10-200: Low Heat error
Initial Actions
• Plug the machine directly into the wall outlet.
• Turn the machine off and then on again.
• If the problem persists continue troubleshooting.
Troubleshooting Reference Table
WARNING: Do not touch the fuser while it is hot.
Troubleshooting Procedure Table
Applicable Parts Wiring and Plug/Jack Map Reference
• Thermistor (PL 3.3.2, Parts List 3.3 Fuser)
• Fuser, (PL 3.3.36, Parts List 3.3 Fuser)
• Phaser 3330 Main PWB Connector Designators
• Phaser 3330 Control Panel PWB
• Wiring Diagrams for P3330/WC3335/WC3345
• WorkCentre 3335/3345 Main PWB Connector Designators
•DADF PWB
•SMPS PWB
Step Actions and Questions Yes No
1. Remove then reinstall Fuser.
Does the error persist?
Go to step 2. Complete.
2. • If the problem persists, turn the machine
off and remove the Fuser (PL 3.3.36,
Parts List 3.3 Fuser).
• Check if the Fuser connector is
connected properly (CN 3).
• Check if the input voltage is normal.
• Check if the Thermistor is twisted or
contaminated. Clean or replace the
Thermistor (PL 3.3.2, Parts List 3.3 Fuser).
Does the error persist?
Install a new Fuser (PL
3.3.36, Parts List 3.3
Fuser).
If the problem persists
Install a new Main PWB:
• Phaser 3330 (PL
1.0.7, Parts List 1.0
Phaser 3330 Main)
• WorkCentre 3335 and
3345 (PL 6.1.7, Parts
List 6.1 WorkCentre
3335/3345 Main).
Complete.

Xerox WorkCentre 3345 Specifications

General

Print Technology	Laser
Print Speed	Up to 42 ppm
Print Resolution	Up to 600 x 600 dpi
Automatic Document Feeder	50 sheets
Duplex Printing	Yes
Monthly Duty Cycle	Up to 80, 000 pages
First Page Out Time (Black)	As fast as 6.5 seconds
Processor	600 MHz
Paper Input (Standard)	250 sheets
Paper Output	150 sheets
Scan Resolution (Optical)	Up to 600 x 600 dpi
Fax Speed	33.6 Kbps
Copy Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet, Wi-Fi
Functions	Copy, Print, Scan, Fax, Email
Mobile Printing	Apple AirPrint, Google Cloud Print, Xerox Print Service Plugin for Android, Mopria
Media Sizes Supported	Letter, Legal, A4, A5, B5, A6
Fax Transmission Speed	3 seconds per page
Maximum Paper Size	216 x 356 mm
Copy Speed (Black)	Up to 42 cpm