Xerox WorkCentre 3345 Service Manual

Troubleshooting
Phaser 3330 and WorkCentre 3335/3345 Xerox Internal Use Only
Service Manual
2-82
No Power
When system power is turned on, all lamps on the operator panel do not come on.
Initial Actions
• Turn the printer off and then on again.
• If the problem persists continue troubleshooting.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts Wiring and Plug/Jack Map Reference
• SMPS, Phaser 3330 (PL 1.0.6, Parts List
1.0 Phaser 3330 Main), WorkCentre
3335/3345 (PL 6.1.6, Parts List 6.1
WorkCentre 3335/3345 Main).
• Main PWB: Phaser 3330 (PL 1.0.7, Parts
List 1.0 Phaser 3330 Main), WorkCentre
3335 and 3345 (PL 6.1.7, Parts List 6.1
WorkCentre 3335/3345 Main).
• Phaser 3330 Main PWB Connector Designators
• Phaser 3330 Control Panel PWB
• Wiring Diagrams for P3330/WC3335/WC3345
• WorkCentre 3335/3345 Main PWB Connector Designators
•DADF PWB
•SMPS PWB
Step Actions and Questions Yes No
1. Check the connection to the wall outlet.
Is the printer connected to the outlet?
Go to step 2. Connect to
the wall outlet.
2. Check the condition of the Power Cord.
Is the Power Cord damaged?
Install a new Power Cord. Go to step 3.
3. Check the wall outlet.
Is the proper supply voltage present?
Go to step 4. Use a different outlet.
4. Replace the SMPS:
• Phaser 3330 (PL 1.0.6, Parts List 1.0
Phaser 3330 Main)
• WorkCentre 3335/3345 (PL 6.1.6, Parts
List 6.1 WorkCentre 3335/3345 Main)
Complete.

Xerox WorkCentre 3345 Specifications

General

Print Technology	Laser
Print Speed	Up to 42 ppm
Print Resolution	Up to 600 x 600 dpi
Automatic Document Feeder	50 sheets
Duplex Printing	Yes
Monthly Duty Cycle	Up to 80, 000 pages
First Page Out Time (Black)	As fast as 6.5 seconds
Processor	600 MHz
Paper Input (Standard)	250 sheets
Paper Output	150 sheets
Scan Resolution (Optical)	Up to 600 x 600 dpi
Fax Speed	33.6 Kbps
Copy Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet, Wi-Fi
Functions	Copy, Print, Scan, Fax, Email
Mobile Printing	Apple AirPrint, Google Cloud Print, Xerox Print Service Plugin for Android, Mopria
Media Sizes Supported	Letter, Legal, A4, A5, B5, A6
Fax Transmission Speed	3 seconds per page
Maximum Paper Size	216 x 356 mm
Copy Speed (Black)	Up to 42 cpm