Xerox WorkCentre 3345 Service Manual

Troubleshooting
Xerox Internal Use Only Phaser 3330 and WorkCentre 3335/3345
Service Manual
2-23
09-500 Toner Cartridge not
installed
Toner Cartridge is not
installed or the CRUM is not
making contact with the
terminals.
Open the Front Door.
Install a new Toner
Cartridge and check that
the CRUM terminals are
making contact. Un-install
and reinstall the Toner
Cartridge.
Toner
Cartridge
and Drum
Cartridge
Not
Installed
09-600 SMart Kit Drum
Cartridge not
installed
SMart Kit Drum Cartridge
not installed or Drum
Cartridge terminals are not
making contact.
Install a new Drum
Cartridge and check that
the CRUM terminals are
making contact. Un-install
and reinstall the Drum
Cartridge.
Toner
Cartridge
and Drum
Cartridge
Not
Installed
09-730 Imaging Unit Error Problem with the Erase Lamp
Cable or poor drum ground.
Check for a poor ground.
Check for a damaged
Cable.
09-800 Invalid Toner
Cartridge
The Toner Cartridge is not for
this printer or Toner CRUM
does not match the
Geometrical code or CRU
plan code with MSOK.
Ensure the Toner Cartridge
is the correct part.
Replace with a Genuine
Xerox Toner Cartridge.
Invalid
Toner
Cartridge or
Drum
Cartridge
09-810 Non-Xerox Toner
Cart
The Toner Cartridge
cartridge is not for the Xerox
machine.
Install the correct Toner
Cartridge.
09-900 Invalid Drum
Cartridge
The Drum Cartridge is not for
this printer or Toner CRUM
does not match the
Geometrical code or CRU
plan code with MSOK.
Ensure the Drum Cartridge
is the correct part.
Replace with a Genuine
Xerox Drum Cartridge.
Invalid
Toner
Cartridge or
Drum
Cartridge
09-910 Non-Xerox Drum
Cartridge
The drum cartridge in not for
this Xerox machine
Replace with a Genuine
Xerox Drum Cartridge.
Invalid
Toner
Cartridge or
Drum
Cartridge
22-330 PagePack PIN
(Supplies Plan
Activation Code)
Entry Locked
PagePack PIN (Supplies Plan
Activation Code) Entry
locked due to repeated
incorrect PIN entry attempts
None
Fuser Errors
Error Error Message Cause Initial Action Go To

Xerox WorkCentre 3345 Specifications

General

Print Technology	Laser
Print Speed	Up to 42 ppm
Print Resolution	Up to 600 x 600 dpi
Automatic Document Feeder	50 sheets
Duplex Printing	Yes
Monthly Duty Cycle	Up to 80, 000 pages
First Page Out Time (Black)	As fast as 6.5 seconds
Processor	600 MHz
Paper Input (Standard)	250 sheets
Paper Output	150 sheets
Scan Resolution (Optical)	Up to 600 x 600 dpi
Fax Speed	33.6 Kbps
Copy Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet, Wi-Fi
Functions	Copy, Print, Scan, Fax, Email
Mobile Printing	Apple AirPrint, Google Cloud Print, Xerox Print Service Plugin for Android, Mopria
Media Sizes Supported	Letter, Legal, A4, A5, B5, A6
Fax Transmission Speed	3 seconds per page
Maximum Paper Size	216 x 356 mm
Copy Speed (Black)	Up to 42 cpm