Xerox WorkCentre 3345 Service Manual

Troubleshooting
Phaser 3330 and WorkCentre 3335/3345 Xerox Internal Use Only
Service Manual
2-24
10-100 Open Fuser error Detected Fuser under
Tem p erat ur e.
Thermistor is not connected
to Main PWB or contact
point is not coupled tightly
when powered on.
Check thermistor contact
point and cable
connection.
Check if the fuser in
engine test mode.
If fault persists Power
Off/Power On
If the problem still
persists, replace fuser unit.
Open
Fuser/Low
Heat Error
10-200 Low Heat error The Fuser did not reach a
Ready temperature during
operation.
Power Off/Power On.
Check thermistor contact
point and heat roller.
If the problem persists,
replace fuser unit.
Open
Fuser/Low
Heat Error
10-300 Over Heat error Detected Fuser over
temperature.
If the temperature of heat
roller abnormally increases
above the toner fusing
temperature, parts of fuser
may be thermally degraded.
The thermistor has been
disconnected.
The machine will
automatically return to
standby mode when it
cools down to the normal
operating temperature.
Check DC control signal
from Main PBA to the
inverter and power supply
form inverter to fuser.
Check the thermistor on
the fuser whether or not
contaminated by toner
dregs or dust and
cleaning the thermistor
surface.
Test the fuser in engine
test mode.
If the problem still
persists, replace fuser unit.
*System to shut down
fuser till it cools then
restart automatically.
Recovery requires work still
not done, there are few
recovery possibility.
Over Heat
Error
Motor Errors
04-600 Fuser Fan Locked Fuser Fan is not running. Check for contamination
or blockage in the Fuser
Fan.
POPO the machine.
Error Error Message Cause Initial Action Go To

Xerox WorkCentre 3345 Specifications

General

Print Technology	Laser
Print Speed	Up to 42 ppm
Print Resolution	Up to 600 x 600 dpi
Automatic Document Feeder	50 sheets
Duplex Printing	Yes
Monthly Duty Cycle	Up to 80, 000 pages
First Page Out Time (Black)	As fast as 6.5 seconds
Processor	600 MHz
Paper Input (Standard)	250 sheets
Paper Output	150 sheets
Scan Resolution (Optical)	Up to 600 x 600 dpi
Fax Speed	33.6 Kbps
Copy Resolution	Up to 600 x 600 dpi
Connectivity	USB, Ethernet, Wi-Fi
Functions	Copy, Print, Scan, Fax, Email
Mobile Printing	Apple AirPrint, Google Cloud Print, Xerox Print Service Plugin for Android, Mopria
Media Sizes Supported	Letter, Legal, A4, A5, B5, A6
Fax Transmission Speed	3 seconds per page
Maximum Paper Size	216 x 356 mm
Copy Speed (Black)	Up to 42 cpm