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FastTrace™ 2 Series Hardware Installation Manual
21790_05 97
22 Diagnostics
In case of major troubles with the server, the system allows to generate a number of traces. In some cases,
the Xtralis Support Division may ask you to activate and capture some traces and files that can be helpful to
resolve any technical issues.
22.1 Retrieving Traces
The server can output its internal trace buffer to hard disk to allow tracing for longer periods of time without
losing the data. This happens with the Telnet command tr,output,file. To easily retrieve these files, type the
server’s IP address in the address bar of your internet browser and add /log.php to the address.
Example: http://10.0.0.10/log.php.
Here you can download the generated log files. You need to enable logging first.
When you open the web page without having enabled logging, the Internal Logging page appears. It
displays the instructions to enable logging.
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