12 - 6 TC70x Integrator Guide
No sound. Volume setting is low or
turned off.
Adjust the volume.
TC70x shuts off. TC70x is inactive. The display turns off after a period of inactivity. Set this
period to 15 seconds, 30 seconds, 1, 2, 5, 10 or 30
minutes.
Battery is depleted. Replace the battery.
Tapping the window
buttons or icons
does not activate the
corresponding
feature.
The device is not
responding.
Reset the device.
A message appears
stating that the
TC70x memory is
full.
Too many files stored
on the TC70x.
Delete unused memos and records. If necessary, save
these records on the host computer (or use an SD card for
additional memory).
Too many applications
installed on the TC70x.
Remove user-installed applications on the TC70x to
recover memory.
The TC70x does not
decode with reading
bar code.
Scanning application is
not loaded.
Load a scanning application on the TC70x. See the
system administrator.
Unreadable bar code. Ensure the symbol is not defaced.
Distance between exit
window and bar code is
incorrect.
Place the TC70x within proper scanning range.
TC70x is not
programmed to
generate a beep.
If the TC70x does not beep on a good decode, set the
application to generate a beep on good decode.
Battery is low. If the scanner stops emitting a laser beam upon a trigger
press, check the battery level. When the battery is low, the
scanner shuts off before the TC70x low battery condition
notification. Note: If the scanner is still not reading
symbols, contact the distributor or the Global Customer
Support Center.
Table 12-1 Troubleshooting the TC70x (Continued)
Problem Cause Solution