12 - 10TC70x Integrator Guide
5-Slot Ethernet Cradle Troubleshooting
4-Slot Battery Charger Troubleshooting
Table 12-5 Troubleshooting the 5-Slot Ethernet Cradle
Problem Cause Solution
During communication,
no data transmits, or
transmitted data was
incomplete.
TC70x removed
from cradle
during
communications
.
Replace TC70x in cradle and retransmit.
Incorrect cable
configuration.
Ensure that the correct cable configuration.
TC70x has no
active
connection.
An icon is visible in the status bar if a connection is currently active.
Battery is not charging. TC70x removed
from the cradle
too soon.
Replace the TC70x in the cradle. The battery fully charges in
approximately six hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
TC70x is not
inserted
correctly in the
cradle.
Remove the TC70x and reinsert it correctly. Verify charging is
active.
Ambient
temperature of
the cradle is too
warm.
Move the cradle to an area where the ambient temperature is
between -10°C (+14°F) and +60°C (+140°F).
Table 12-6 Troubleshooting the 4-Slot Battery Charger
Problem Cause Solution
Spare Battery Charging
LED does not light
when spare battery is
inserted.
Spare battery is
not correctly
seated.
Remove and re-insert the spare battery into the charging slot,
ensuring it is correctly seated.