12 - 8 TC70x Integrator Guide
2-Slot USB/Ethernet Cradle
Spare battery is not
charging.
Battery not fully seated in
charging slot.
Remove and re-insert the spare battery in the cradle,
ensuring it is firmly seated. The 4,620 mAh battery fully
charges in less than six hours.
Battery inserted
incorrectly.
Re-insert the battery so the charging contacts on the
battery align with the contacts on the cradle.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
Table 12-2 Troubleshooting the 2-Slot Charge only Cradle (Continued)
Symptom Possible Cause Action
Table 12-3 Troubleshooting the 2-Slot USB/Ethernet Cradle
Symptom Possible Cause Action
During
communication, no
data transmits, or
transmitted data was
incomplete.
TC70x removed from
cradle during
communications.
Replace TC70x in cradle and retransmit.
Incorrect cable
configuration.
Ensure that the correct cable configuration.
TC70x has no active
connection.
An icon is visible in the status bar if a connection is
currently active.
USB/Ethernet module
switch in not in the
correct position.
For Ethernet communication, slide the switch to the
position. For USB communication, slide the switch
to the position.
LEDs do not light
when TC70x or spare
battery is inserted.
Cradle is not receiving
power.
Ensure the power cable is connected securely to both
the cradle and to AC power.
TC70x is not seated
firmly in the cradle.
Remove and re-insert the TC70x into the cradle,
ensuring it is firmly seated.
Spare battery is not
seated firmly in the
cradle.
Remove and re-insert the spare battery into the
charging slot, ensuring it is firmly seated.
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Weight and Dimensions
