Maintenance and Troubleshooting 12 - 9
5-Slot Charge Only Cradle Troubleshooting
TC70x battery is not
charging.
TC70x was removed
from cradle or cradle was
unplugged from AC
power too soon.
Ensure cradle is receiving power. Ensure TC70x is
seated correctly. Confirm main battery is charging. The
4,620 mAh battery fully charges in less than six hours.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
The TC70x is not fully
seated in the cradle.
Remove and re-insert the TC70x into the cradle,
ensuring it is firmly seated.
Extreme battery
temperature.
Battery does not charge if ambient temperature is
below 0°C (32°F) or above 40°C (104°F).
Spare battery is not
charging.
Battery not fully seated in
charging slot.
Remove and re-insert the spare battery in the cradle,
ensuring it is firmly seated. The 4,620 mAh battery fully
charges in less than six hours.
Battery inserted
incorrectly.
Re-insert the battery so the charging contacts on the
battery align with the contacts on the cradle.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
Table 12-3 Troubleshooting the 2-Slot USB/Ethernet Cradle (Continued)
Symptom Possible Cause Action
Table 12-4 Troubleshooting the 5-Slot Charge Only Cradle
Problem Cause Solution
Battery is not
charging.
TC70x removed
from the cradle
too soon.
Replace the TC70x in the cradle. The battery fully charges in
approximately six hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
TC70x is not
inserted
correctly in the
cradle.
Remove the TC70x and reinsert it correctly. Verify charging is
active.
Ambient
temperature of
the cradle is too
warm.
Move the cradle to an area where the ambient temperature is
between -10°C (+14°F) and +60°C (+140°F).
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