11. Multichannel installations
11.6 Troubleshoot source sync issues
About
The source synchronization status menu, Main menu — Status — S ource Synchronization can be used to troubleshoot s ynchro-
nization issues for both 2D and 3D installations.
Status information is provided for three source signals:
•2D
• 3D source signal
• 3D display signal
This is a status (info r matio n) menu only. No bro ws ing or changes to va lues can be m a de from this menu.
Setting
Value Description
Comment
3D
OFF AS3D mode is not active. 2D
projection only.
Side by side AS3D mode is ac tive. Side by
side source setup selected.
Frame sequential
AS3D mode is active. Frame
sequential s ource setup
selected.
Dual head AS3D mode is active. Dual
head source s etup s elected.
2D frame lock S ource / Sync 1 / S ync 2 /
Sync 3
Frame lock source information.
[2D] frequency XX Hz Current frequency (Hz)
Unstable F requency of display and
source signals is not
synchronized.
Lack of synchronization
between display and sour ce
signal frequency may prevent
projector processing and
displaying image pr operly, or
at all.
[2D] s tatus Loc ked Display and s ource signals are
synchronized.
Free running Display and source signals
are not synchronized.
Asynchronous display and
source signal may prevent
projector processing and
displaying image pr operly, or
at all.
[2D] ph ase
Slider bar
Time taken to complete a
single input phase.
@60hz, 1 phase is equal to 10
second s.
[3D source] sou rce sync
Source / S yn c 1 / S yn c 2 /
Sync 3
Source sy nc inform ation.
[3D source] source has inband
sync
Yes
Source signal can be used to
define LR source sync.
Only available on DP inputs.
No
Source signal c annot be used
to define LR source sync.
Use ’swap eyes’ to correct LR
input
[3D source] frequency
XX Hz
Current frequency (Hz)
Unstable
Frequency of display a
nd
source signals is not
synchronized.
Lack of synchronizati
on
between display and sour ce
signal frequency may prevent
projector process
ing and
displaying image pr operly, or
at all.
[3D source] duty
cycle
XX% 5 0% duty cycle is re quired to
succ e ssfu lly display picture.
+-/ 5% tolerance. Values
greater than 55 or less than
45 can prevent
projector from
displaying image pr operly, or
at all.
[3D sour ce]
status
Locked Display and
source signals are
synchronized.
102 601–0307–00 F50 25/02/2016
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